Re: Automatic update service will not start

This worked exactly as you said and we were able to update 5 of our PCs with
your instruction. However the next day, its back to exactly how it was prior.
We have 1 domain Activer Directory is Enterprise 2008. I wonder if there is a
policy for these PCs. There are 30 PCs in this network. However 5 of these
machines seem to have this update problem!! Any ideas?? Thankyou.
Kamran

"Shenan Stanley" wrote:

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http://groups.google.com/group/microsoft.public.windowsxp.security_admin/browse_frm/thread/2aee6b9b545d7943/
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kamran wrote:
Thanks very much. I have Windows XP 32 bit and I am up-to-date with
SP3. You mentioned Method 1. Is this the only method? or perhaps
the easiest? It all looks too tediuos. I could not get if I have
SP3 in the begininging I should ignore what exactly?
"Method 1: Reset the registry and the file permissions"
http://support.microsoft.com/kb/949377
*will take time
(** Ignore the last step - you either have or should get SP3, but
not now.) ????

Can you please explain.

Okay...

You need to perform the method I gave you. It is very easy, doesn't require
much in terms of computer skills - just patience and an ability to follow
detailed instructions. Method 1 may be labeled the "Advanced Method" - but
it is the only one there that does what you may need done to your system.

Explaining that second instruction in more detail:

If you visit this web page:
http://support.microsoft.com/kb/949377

First thing, you may notice is that the article is titled, "When you try to
install Windows XP Service Pack, you receive the error message "Access is
denied" or "Service Pack installation did not complete"" and you may think
to yourself - that is not my problem. I am telling you to *IGNORE* that the
article is titled that. Just follow the directions I am about to give you.

Then, having understood I told you to ignore the article title and continue
following the directions, in your web browser - scroll down to the method
titled, "Method 1: Reset the registry and the file permissions" you will see
there are numbered steps, 1, 2, 3, 4, 5 and 6.

In your case, you say you have SP3 so you then ignore that there even exists
a step 6 - you don't need to do step 6 because you already have SP3. In
some people's cases, they may not have SP3 yet, but they don't want to do
step 6 yet - they still have more cleanup to do, as I direct them to do
after that, so I tell them to ignore step 6.

What you are about to do with that method is reset your registry permissions
and file/folder permissions so that administrators of your system still have
all the permissions they are supposed to have.

Don't overthink the instructions. They are quite simple and straight
forward. ;-)


Although - surprisingly you still skipped the very first the instruction...

Operating system and service pack level is a nice start - if you wish to be
very accurate - there are two things you should provide:

Start button --> RUN
(no "RUN"? Press the "Windows Key" + R on your keyboard)
--> type in:
winver
--> Click OK.

The picture at the top of the window that opens will give you the general
(Operating System name and flavor) while the line starting with the word
"version" will give you the rest of the story.

Post _both_ in response to this message verbatim.

It's very detailed and so would the answer be. ;-)

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html



.

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