Re: DVD burner and CD burner stopped working

Why boot into Safe Mode first instead of just opening Device Manager and
uninstalling the devices??? :-)

"Jerry" <ChiefZekeNoSpam@xxxxxxx> wrote in message
news:%23h%236wmVbJHA.1676@xxxxxxxxxxxxxxxxxxxxxxx
Boot into Safe Mode, open Device Manager, delete/remove any and all CD/DVD
drives you find, reboot and Windows will re-detect the hardware and
install the drivers.

"GMEngr" <GMEngr@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:1A520820-1A7A-41B8-86EC-BCA1C3134723@xxxxxxxxxxxxxxxx
Both my DVD and CD players in my computer stopped working about 3 weeks
ago.
In device manager I have the yellow and black exclamtion point with the
error
"Windows cannot load the device driver for this hardware. The driver may
be
corrupted or missing" - (Code 39). I tried changing out the cable
connecting
the two devices to the motherboard. I installed a new dvd burner that I
had
on the shelf. Neither one of these fixed the issue. I then found some
forums that recommended deleting the low and high filters out of the
registry
and then re-booting. This did not work. I am still getting the error
next
to the devices. Also, the low and high filters did not get re-installed
into
the registry. The devices look normal under the bios. I don't know
where to
go from here. Any ideas?? I am running XP home edition on a pentium 4.
The
registry fix seemed to be the right answer, but it didn't work. Thanks
for
any advice you can give me.
--
GMEngr




.

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