Re: Norton 360 and Installer failure

Reg <Reg@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
I tried to install Installer 3.1 but I get the following error:

"Setup could not verify the integrity of the file Update.inf.
Make sure the Cryptographic service is running on this computer".

I have no idea how to get past that one.

And what did you find when you googled for the message? :-)



Reg <Reg@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
I recently uninstalled Norton 360 in response to an error message
that I received from that program. When I went to re-install I
received an error message indicating that ""Setup cannot run because
there was a problem authenticating your Microsoft Windows
Instalaller". I attempted to re-install the windows installer from
the Symantec website and received another error message indicating
that "Setup could not verify the integrity of the file Update.inf.
Make sure the Cryptographic service is running on this computer".
Symantec support was not able to assist me any further and sugested
that I contact Microsoft. I am having difficulty contacting the
technical support so was wondering if anyone out there has any
suggestions.
Frustrated

You can't call Microsoft unless you want to pay them. But you can
google for the latest version of Windows Installer for download
(3.1, I believe). You can also google for the exact error message
you're seeing.

Personally, I abhor Norton's desktop stuff - it's huge and bloated,
and Symantec support leaves much to be desired. I'd use a hardware
firewall appliance, the windows firewall, and decent plain-vanilla
antivirus software.



.

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