Re: remote assistance in workgroup setting

"rodchar" <rodchar@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:A59E50E4-D7A6-4A19-99DF-A2B391EC0D57@xxxxxxxxxxxxxxxx
hey all,
is it possible to provide remote assistance in a workgroup setting (instead
of being inside a domain)? For instance, at home I don't have a domain.

I configured group policy, the firewall, computer properties but still
doesn't work. Am I missing something?

thanks,
rodchar


A follow up to my earlier response, I was wrong, it seems it is possible to
offer remote assistance in a workgroup.

The instructions in these articles were helpful.

How to create an "Offer Remote Assistance" shortcut
http://msmvps.com/blogs/javier/archive/2004/11/13/19044.aspx

How to use the "Offer Remote Assistance" policy setting
http://support.microsoft.com/kb/308013

How to configure a computer to receive Remote Assistance offers in Windows
Server 2003 and in Windows XP
http://support.microsoft.com/kb/301527/

Sorry for the confusion.

Nepatsfan


.

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