Re: Task manager, Command Prompt, Registry Editor - All disabled

Seth wrote:
Dear Bruce,

Thanks a lot for your suggestion. I could not connect to the internet using my infected laptop, so I tried the solution suggested by Malke - and it fixed the problem.

However, I am still facing one problem. When I connect to the internet, I cannot opnen any website in any of the browsers. I am using a simple dial-up connection without any firewall and tried with 3 different browsers - IE 7, Firefox and Netscape. All are unable to open any website.

However, when I do a "ping" or "tracert" on site like www.yahoo.com, it clearly shows me the IP address. The ping and tracert response is always "Request timed out", but it is able to show me the IP address and the hostname.

As stated in the general malware removal steps at the Elephant Boy link I gave you, very often malware will damage the TCP/IP stack. Here is the relevant information from the link:

D. Recap of what you will need to have on-hand before you start the cleanup process

1. LSPFix or WinSockFix for XP - see links - in case the malware removal breaks your Internet connectivity. If you have XP SP2, you don't need either program since you can repair the connection from the commandline:

Start>Run>cmd [enter]
netsh winsock reset catalog [enter]

And here is the link for WinSockFix since you have XP: http://www.cexx.org/lspfix.htm


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
.

Relevant Pages

  • Re: What does the "Configure email and Internet Connection Wizard"
    ... > the CEICW does (listed under "Configure Email and Internet Connection ... > Configure E-mail and Internet Connection Wizard is designed to correctly ... > configure settings for your network, firewall, secure Web site, and e-mail ...
    (microsoft.public.windows.server.sbs)
  • Re: What does the "Configure email and Internet Connection Wizard"
    ... Understanding the Configure E-mail and Internet Connection WizardThe ... Configure E-mail and Internet Connection Wizard is designed to correctly ... configure settings for your network, firewall, secure Web site, and e-mail ...
    (microsoft.public.windows.server.sbs)
  • Re: Serious Security Issue in Windows XP SP2s Firewall
    ... Subject: AW: Serious Security Issue in Windows XP SP2's Firewall ... If you update a WinXP SP-1 with enabled Internet ... Connection Firewall ...
    (Focus-Microsoft)
  • Re: Fixing or REPLACING I.E.6
    ... Also, it may be that your connection setups need to be adjusted, as in, ... been idle while on the Internet. ... This is referred to as the Idle Disconnect ... Download the newest version of HiJackThis here: ...
    (microsoft.public.windows.inetexplorer.ie6.browser)
  • Re: Working LAN, but no client Internet -Again
    ... For symptoms that concern Internet connectivity, ... My laptops have always been able to make it out and ping everything on my ... I can get the network connection details and they are the ...
    (microsoft.public.windowsxp.network_web)