Re: Reinstalling XP in a Compaq Laptop
- From: Malke <notreally@xxxxxxxxxxxxxxx>
- Date: Fri, 23 Nov 2007 10:51:14 -0800
Jeoff wrote:
Hi,
I have been using my presario for the longest time and am now at the point of wanting to wipe all the old data off the the laptop and do a clean install using my xp disc, but problem is this computer does not stay on long enough for me to boot using the disc as it shuts off as its tried to start the disc.. This comptuer has always been this way for the past few months hence the need to reformat the computer if this may be because of a virus. everytime it gets busy the power trips and shuts off automatically lke the power has been cut of.. I need help..
If the computer doesn't stay on long enough to boot to the recovery disk, your problems are hardware-related and not software-related (virus would be software).
Either call HP tech support for repair/replacement under your warranty or have a qualified computer professional give you a diagnosis.
Malke
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