Re: Unable to download updates

Here are the last 50 or so lines of the log. Thanks for your help

2007-09-19 20:13:16:093 1144 118 AU # Auto-install minor updates: No (User
preference)
2007-09-19 20:13:16:906 1144 118 AU # Reconnecting download for 67 updates
2007-09-19 20:13:16:937 1144 118 AU # Reconnected 67 pending download calls
2007-09-19 20:13:16:937 1144 118 AU AU setting pending client directive to
'Download Progress'
2007-09-19 20:13:17:046 1144 118 AU AU finished delayed initialization
2007-09-19 20:13:21:062 1144 118 Report *********** Report: Initializing
static reporting data ***********
2007-09-19 20:13:21:062 1144 118 Report * OS Version = 5.1.2600.2.0.65792
2007-09-19 20:13:21:312 1144 118 Report * Computer Brand = MSI
2007-09-19 20:13:21:312 1144 118 Report * Computer Model = MS-7021
2007-09-19 20:13:21:328 1144 118 Report * Bios Revision = Version 07.00T
2007-09-19 20:13:21:328 1144 118 Report * Bios Name = Version 07.00T
2007-09-19 20:13:21:328 1144 118 Report * Bios Release Date =
2001-04-02T00:00:00
2007-09-19 20:13:21:328 1144 118 Report * Locale ID = 1033
2007-09-19 20:13:21:906 1144 ef0 DnldMgr *********** DnldMgr: Regulation
Refresh [Svc: {9482F4B4-E343-43B6-B170-9A65BC822C77}] ***********
2007-09-19 20:13:21:906 1144 ef0 DnldMgr No network connectivity, using old
values.
2007-09-19 20:13:21:906 1144 f08 AU AU checked download status and it
changed: Downloading is paused
2007-09-19 20:13:21:921 1144 ef0 DnldMgr * Regulation call complete.
0x00000000
2007-09-19 20:13:21:984 1144 118 AU AU setting pending client directive to
'Install Approval'
2007-09-19 20:14:42:390 1144 f50 DnldMgr BITS job
{2A2991DC-1E4A-4B0B-BA38-251544C55CAF} completed successfully
2007-09-19 20:14:44:187 1144 f50 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\Download\0a7407b49e4a15c0b9a45c0426de5360\WindowsXP-KB913580-x86-express-ENU.cab:
2007-09-19 20:14:44:343 1144 f50 Misc Microsoft signed: Yes
2007-09-19 20:14:44:390 1144 118 AU Launched new AU client for directive
'Install Approval', session id = 0x0
2007-09-19 20:14:44:406 1144 f50 DnldMgr Download job bytes total =
629959, bytes transferred = 155454
2007-09-19 20:14:44:437 1144 f50 DnldMgr *********** DnldMgr: New download
job [UpdateId = {A0D01D5D-F278-4B29-A18D-B9BC158FDD62}.110] ***********
2007-09-19 20:14:44:437 1144 f50 DnldMgr * Queueing update for download
handler request generation.
2007-09-19 20:14:44:468 1144 ef0 Report REPORT EVENT:
{D2BF9804-F18D-4D5F-8643-FA861018A652} 2007-09-19
20:13:21:984+0100 1 189 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Installation Ready: The following updates are downloaded and ready
for installation. To install the updates, an administrator should log on to
this computer and Windows will prompt with further instructions: - Security
Update for Microsoft XML Core Services 4.0 Service Pack 2 (KB936181) - Update
for Windows XP (KB922582) - Windows Malicious Software Removal Tool -
September 2007 (KB890830) - Security Update for Windows XP (KB896423)
2007-09-19 20:14:44:765 1144 f50 DnldMgr Generating download request for
update {A0D01D5D-F278-4B29-A18D-B9BC158FDD62}.110
2007-09-19 20:14:45:968 1228 548 Misc =========== Logging initialized
(build: 7.0.6000.381, tz: +0100) ===========
2007-09-19 20:14:45:968 1228 548 Misc = Process:
C:\WINDOWS\system32\wuauclt.exe
2007-09-19 20:14:45:968 1228 548 AUClnt Launched Client UI process
2007-09-19 20:14:46:875 1144 f08 AU AU checked download status and it
changed: Downloading is not paused
2007-09-19 20:14:46:875 1144 f08 AU AU setting pending client directive to
'Download Progress'
2007-09-19 20:14:46:875 1144 f08 AU Changing existing AU client directive
from 'Install Approval' to 'Download Progress', session id = 0x0
2007-09-19 20:14:46:875 1144 f50 Handler Windows Patch download for UpdateId
= {A0D01D5D-F278-4B29-A18D-B9BC158FDD62}: selected action is download express
(delta).
2007-09-19 20:14:50:656 1228 548 Misc =========== Logging initialized
(build: 7.0.6000.381, tz: +0100) ===========
2007-09-19 20:14:50:656 1228 548 Misc = Process:
C:\WINDOWS\system32\wuauclt.exe
2007-09-19 20:14:50:656 1228 548 Misc = Module:
C:\WINDOWS\system32\wucltui.dll
2007-09-19 20:14:50:656 1228 548 CltUI AU client got new directive =
'Download Progress', serviceId = {9482F4B4-E343-43B6-B170-9A65BC822C77},
return = 0x00000000
2007-09-19 20:14:50:656 1228 548 CltUI AU client creating default WU/WSUS UI
plugin
2007-09-19 20:15:03:109 1144 f50 DnldMgr *********** DnldMgr: New download
job [UpdateId = {A0D01D5D-F278-4B29-A18D-B9BC158FDD62}.110] ***********
2007-09-19 20:15:22:359 1144 f50 DnldMgr * BITS job initialized, JobId =
{566B5D54-FC6D-4F79-8589-CCA900683A88}
2007-09-19 20:15:24:500 1144 f50 DnldMgr * Downloading from
http://au.download.windowsupdate.com/msdownload/update/v5/psf/windowsxp-kb913580-x86-enu_865ac9576381b074650a472b5373395c9b066fd4.psf
to
C:\WINDOWS\SoftwareDistribution\Download\0a7407b49e4a15c0b9a45c0426de5360\download\WindowsXP-KB913580-x86-ENU.psf.blob (6 subranges).
2007-09-19 20:15:27:968 1144 118 AU ########### AU: Uninitializing
Automatic Updates ###########
2007-09-19 20:15:28:000 1144 db4 DnldMgr BITS job
{02E829F8-009E-4B06-B632-EF62FD723D61} completed successfully
2007-09-19 20:15:28:078 1228 548 CltUI AU client got new directive = 'None',
serviceId = {00000000-0000-0000-0000-000000000000}, return = 0x80010108
2007-09-19 20:15:28:078 1228 548 CltUI FATAL: Failed to show client UI,
directive=3, hr=80010108
2007-09-19 20:15:30:031 1144 db4 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\Download\4f686eb18ed8be61735e890e67439840\WindowsXP-KB923689-v2-x86-ENU.EXE:
2007-09-19 20:15:30:078 1144 db4 Misc Microsoft signed: Yes
2007-09-19 20:15:31:218 1144 db4 DnldMgr Download job bytes total = 0,
bytes transferred = 2391944
2007-09-19 20:15:31:218 1144 db4 DnldMgr *********** DnldMgr: New download
job [UpdateId = {8F9BBF45-A01F-42E4-9497-09C1D83A78AD}.101] ***********
2007-09-19 20:15:31:218 1144 db4 DnldMgr * Queueing update for download
handler request generation.
2007-09-19 20:15:31:406 1144 118 Service *********
2007-09-19 20:15:31:406 1144 118 Service ** END ** Service: Service exit
[Exit code = 0x240001]

"MowGreen [MVP]" wrote:

Please post the last 50 or so lines of the WindowsUpdate.log
Go to Start > Run > type in [or copy&paste the below into the Open: line]

%windir%\windowsupdate.log
Click OK

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


Teefive739 wrote:

Sorry, I mis-typed the last entry.

I UN checked all of the files, apart from the first 5. I also tried the
first 3, then 2 and then just the first file but they still failed.

Is there a particular file that should be downloaded first? I notice one of
them is a Critical Update but this fails also.

Sorry to be a pain,

Thanks

"MowGreen [MVP]" wrote:


You misread this:


UNcheck all of the updates except for the first FIVE.

The first five updates are *essential* in getting the updates to
install. Since I haven't installed XP recently, it may just be the first
3, but I wanted to make sure that none were missing.

So, stop the Automatic Update service once more and then delete the
contents of the below subfolders

WINDOWS\SoftwareDistribution\Download
and
WINDOWS\SoftwareDistribution\EventCache

Then delete
WINDOWS\SoftwareDistribution\DataStore\DataStore.edb <--- this file

Restart the system. You can wait until AU kicks in or run detectnow as
previously described in order to pull the updates down once more.

Install the first FIVE updates only, restart, and then install the rest.

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============



Teefive739 wrote:


Hi,

This didn't work. The lines to "That should get the updates going" seemed
fine. When the updates downloaded (81 now), I unchecked the first five.
They downloaded correctly but didn't install. I then tried it with just the
first and same problem.

Help before this PC goes out of the window!!!!!

"Teefive739" wrote:



Thank you so much for that, I'll do it when I get home tonight.

9/11 - Still in the forefront of my mind - stand strong America

"MowGreen [MVP]" wrote:



They will never install. Do this, go to Start > Run > type in

net stop wuauserv
Click OK

Show hidden files, folders, and system files:
http://www.bleepingcomputer.com/tutorials/tutorial62.html#winxp

Using Windows Explorer [Start> All Programs> Accessories> Windows
Explorer], navigate to WINDOWS\SoftwareDistribution
Delete *ALL* the *contents* of the SoftwareDistribution subfolder
Close Windows Explorer

*Right* click My Computer either on the Desktop or Start Menu and choose
Properties.
Click the Automatic Updates tab
Set AU to " Download updates for me, but let me choose when to install
them "
Click Apply, OK
Go back to Start > Run > type in and click OK after each line

net start wuauserv
wuauclt /detectnow

That should get the updates downloaded again.
Click the update icon in the Notification Area.
UNcheck all of the updates except for the first FIVE.
Install them and restart the system.

Click the update icon in the Notification Area again.
Install the rest of the updates.
Restart the system.


MowGreen [MVP 2003-2005]
===============
*-343-* FDNY
Never Forgotten
===============



Teefive739 wrote:



Yes, I did a Repair, here is the log:
Critical Update for Windows XP (KB886185) - Security Update for
Windows XP (KB935840) - Update for Windows XP (KB933360) - Security Update
for Windows XP (KB920213) - Security Update for Windows XP (KB938
2007-09-11 20:05:34:296 1168 b98 Report REPORT EVENT:
{1E452327-CE76-4042-8BAB-E78065FB8F35} 2007-09-11
20:03:00:984+0100 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Installation Ready: The following updates are downloaded and ready
for installation. This computer is currently scheduled to install these
updates on Wednesday, September 12, 2007 at 3:00 AM: - Security Update for
Windows XP (KB928843) - Security Update for Windows XP (KB890859) - Security
Update for Windows XP (KB914389) - Security Update for Windows XP (KB920683)
- Security Update for Windows XP (KB908519) - Update for Windows XP
(KB894391) - Security Update for Windows XP (KB935839) - Security Update for
Microsoft XML Core Services 4.0 Service Pack 2 (KB936181) - Security Update
for Windows XP (KB896428) - Cumulative Security Update for Internet Explorer
6 for Windows XP (KB937143) - Security Update for Windows XP (KB913580) -
Security Update for Windows XP (KB923689) - Security Update for Windows XP
(KB905749) - Security Update for Windows XP (KB908531) - Security Update for
Windows XP (KB904706) - Update for Windows XP (KB930916) - Update for Windows
XP (KB916595) - Critical Update for Windows XP (KB886185) - Security Update
for Windows XP (KB935840) - Update for Windows XP (KB933360) - Security
Update for Windows XP (KB920213) - Security Update for Windows XP (KB938
2007-09-11 20:05:34:312 1168 b98 Report REPORT EVENT:
{8C9A9D83-0466-4404-85D6-A691901F4957} 2007-09-11
20:03:10:218+0100 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Installation Ready: The following updates are downloaded and ready
for installation. This computer is currently scheduled to install these
updates on Wednesday, September 12, 2007 at 3:00 AM: - Security Update for
Windows XP (KB928843) - Security Update for Windows XP (KB890859) - Security
Update for Windows XP (KB914389) - Security Update for Windows XP (KB920683)
- Security Update for Windows XP (KB908519) - Update for Windows XP
(KB894391) - Security Update for Windows XP (KB935839) - Security Update for
Microsoft XML Core Services 4.0 Service Pack 2 (KB936181) - Security Update
for Windows XP (KB896428) - Cumulative Security Update for Internet Explorer
6 for Windows XP (KB937143) - Security Update for Windows XP (KB913580) -
Security Update for Windows XP (KB923689) - Security Update for Windows XP
(KB905749) - Security Update for Windows XP (KB908531) - Security Update for
Windows XP (KB904706) - Update for Windows XP (KB930916) - Update for Windows
XP (KB916595) - Critical Update for Windows XP (KB886185) - Security Update
for Windows XP (KB935840) - Update for Windows XP (KB933360) - Security
Update for Windows XP (KB920213) - Security Update for Windows XP (KB938
2007-09-11 20:05:34:312 1168 b98 Report REPORT EVENT:
{AC358A5B-169C-4817-9E8E-69493B5E553B} 2007-09-11
20:03:20:625+0100 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Installation Ready: The following updates are downloaded and ready
for installation. This computer is currently scheduled to install these
updates on Wednesday, September 12, 2007 at 3:00 AM: - Security Update for
Windows XP (KB928843) - Security Update for Windows XP (KB890859) - Security
Update for Windows XP (KB914389) - Security Update for Windows XP (KB920683)
- Security Update for Windows XP (KB908519) - Update for Windows XP
(KB894391) - Security Update for Windows XP (KB935839) - Security Update for
Microsoft XML Core Services 4.0 Service Pack 2 (KB936181) - Security Update
for Windows XP (KB896428) - Cumulative Security Update for Internet Explorer
6 for Windows XP (KB937143) - Security Update for Windows XP (KB913580) -
Security Update for Windows XP (KB923689) - Security Update for Windows XP
(KB905749) - Security Update for Windows XP (KB908531) - Security Update for
Windows XP (KB904706) - Update for Windows XP (KB930916) - Update for Windows
XP (KB916595) - Critical Update for Windows XP (KB886185) - Security Update
for Windows XP (KB935840) - Update for Windows XP (KB933360) - Security
Update for Windows XP (KB920213) - Security Update for Windows XP (KB938
2007-09-11 20:05:34:312 1168 b98 Report REPORT EVENT:
{6FF45592-0BFF-446F-9A3F-3751125F194A} 2007-09-11
20:03:28:703+0100 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Installation Ready: The following updates are downloaded and ready
for installation. This computer is currently scheduled to install these
updates on Wednesday, September 12, 2007 at 3:00 AM: - Security Update for
Windows XP (KB928843) - Security Update for Windows XP (KB890859) - Security
Update for Windows XP (KB914389) - Security Update for Windows XP (KB920683)
- Security Update for Windows XP (KB908519) - Update for Windows XP
(KB894391) - Security Update for Windows XP (KB935839) - Security Update for
Microsoft XML Core Services 4.0 Service Pack 2 (KB936181) - Security Update
for Windows XP (KB896428) - Cumulative Security Update for Internet Explorer
6 for Windows XP (KB937143) - Security Update for Windows XP (KB913580) -
Security Update for Windows XP (KB923689) - Security Update for Windows XP
(KB905749) - Security Update for Windows XP (KB908531) - Security Update for
Windows XP (KB904706) - Update for Windows XP (KB930916) - Update for Windows
XP (KB916595) - Critical Update for Windows XP (KB886185) - Security Update
for Windows XP (KB935840) - Update for Windows XP (KB933360) - Security
Update for Windows XP (KB920213) - Security Update for Windows XP (KB938
2007-09-11 20:05:34:312 1168 b98 Report REPORT EVENT:
{9A82D8F6-5AD3-48C5-8ADF-80CD77264286} 2007-09-11
20:03:31:500+0100 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Installation Ready: The following updates are downloaded and ready
for installation. This computer is currently scheduled to install these
updates on Wednesday, September 12, 2007 at 3:00 AM: - Security Update for
Windows XP (KB928843) - Security Update for Windows XP (KB890859) - Security
Update for Windows XP (KB914389) - Security Update for Windows XP (KB920683)
- Security Update for Windows XP (KB908519) - Update for Windows XP
(KB894391) - Security Update for Windows XP (KB935839) - Security Update for
Microsoft XML Core Services 4.0 Service Pack 2 (KB936181) - Security Update
for Windows XP (KB896428) - Cumulative Security Update for Internet Explorer
6 for Windows XP (KB937143) - Security Update for Windows XP (KB913580) -
Security Update for Windows XP (KB923689) - Security Update for Windows XP
(KB905749) - Security Update for Windows XP (KB908531) - Security Update for
Windows XP (KB904706) - Update for Windows XP (KB930916) - Update for Windows
XP (KB916595) - Critical Update for Windows XP (KB886185) - Security Update
for Windows XP (KB935840) - Update for Windows XP (KB933360) - Security
Update for Windows XP (KB920213) - Security Update for Windows XP (KB938
2007-09-11 20:05:34:312 1168 b98 Report REPORT EVENT:
{46EF2796-A69A-4683-89EB-1701A034E867} 2007-09-11
20:03:34:671+0100 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Installation Ready: The following updates are downloaded and ready
for installation. This computer is currently scheduled to install these
updates on Wednesday, September 12, 2007 at 3:00 AM: - Security Update for
Windows XP (KB928843) - Security Update for Windows XP (KB890859) - Security
Update for Windows XP (KB914389) - Security Update for Windows XP (KB920683)
- Security Update for Windows XP (KB908519) - Update for Windows XP
(KB894391) - Security Update for Windows XP (KB935839) - Security Update for
Microsoft XML Core Services 4.0 Service Pack 2 (KB936181) - Security Update
for Windows XP (KB896428) - Cumulative Security Update for Internet Explorer
6 for Windows XP (KB937143) - Security Update for Windows XP (KB913580) -
Security Update for Windows XP (KB923689) - Security Update for Windows XP
(KB905749) - Security Update for Windows XP (KB908531) - Security Update for
Windows XP (KB904706) - Update for Windows XP (KB930916) - Update for Windows
XP (KB916595) - Critical Update for Windows XP (KB886185) - Security Update
for Windows XP (KB935840) - Update for Windows XP (KB933360) - Security
Update for Windows XP (KB920213) - Security Update for Windows XP (KB938
2007-09-11 20:05:34:312 1168 b98 Report REPORT EVENT:
{CC25E7FA-60AD-4A02-A8E0-F3FE759FC3C2} 2007-09-11
20:03:37:421+0100 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Installation Ready: The following updates are downloaded and ready
for installation. This computer is currently scheduled to install these
updates on Wednesday, September 12, 2007 at 3:00 AM: - Security Update for
Windows XP (KB928843) - Security Update for Windows XP (KB890859) - Security
Update for Windows XP (KB914389) - Security Update for Windows XP (KB920683)
- Security Update for Windows XP (KB908519) - Update for Windows XP
(KB894391) - Security Update for Windows XP (KB935839) - Security Update for
Microsoft XML Core Services 4.0 Service Pack 2 (KB936181) - Security Update
for Windows XP (KB896428) - Cumulative Security Update for Internet Explorer
6 for Windows XP (KB937143) - Security Update for Windows XP (KB913580) -
Security Update for Windows XP (KB923689) - Security Update for Windows XP
(KB905749) - Security Update for Windows XP (KB908531) - Security Update for
Windows XP (KB904706) - Update for Windows XP (KB930916) - Update for Windows
XP (KB916595) - Critical Update for Windows XP (KB886185) - Security Update
for Windows XP (KB935840) - Update for Windows XP (KB933360) - Security
Update for Windows XP (KB920213) - Security Update for Windows XP (KB938
2007-09-11 20:05:34:312 1168 b98 Report REPORT EVENT:
{6AED4035-9F3F-42B1-90A4-94554439CA7B} 2007-09-11
20:03:43:859+0100 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Installation Ready: The following updates are downloaded and ready
for installation. This computer is currently scheduled to install these
updates on Wednesday, September 12, 2007 at 3:00 AM: - Security Update for
Windows XP (KB928843) - Security Update for Windows XP (KB890859) - Security
Update for Windows XP (KB914389) - Security Update for Windows XP (KB920683)
- Security Update for Windows XP (KB908519) - Update for Windows XP
(KB894391) - Security Update for Windows XP (KB935839) - Security Update for
Microsoft XML Core Services 4.0 Service Pack 2 (KB936181) - Security Update
for Windows XP (KB896428) - Cumulative Security Update for Internet Explorer
6 for Windows XP (KB937143) - Security Update for Windows XP (KB913580) -
Security Update for Windows XP (KB923689) - Security Update for Windows XP
(KB905749) - Security Update for Windows XP (KB908531) - Security Update for
Windows XP (KB904706) - Update for Windows XP (KB930916) - Update for Windows
XP (KB916595) - Critical Update for Windows XP (KB886185) - Security Update
for Windows XP (KB935840) - Update for Windows XP (KB933360) - Security
Update for Windows XP (KB920213) - Security Update for Windows XP (KB938
2007-09-11 20:05:34:312 1168 b98 Report REPORT EVENT:
{44E4BE2A-43DE-4C14-B1B9-DFDD9E90DE75} 2007-09-11
20:03:49:218+0100 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Installation Ready: The following updates are downloaded and ready
for installation. This computer is currently scheduled to install these
updates on Wednesday, September 12, 2007 at 3:00 AM: - Security Update for
Windows XP (KB928843) - Security Update for Windows XP (KB890859) - Security
Update for Windows XP (KB914389) - Security Update for Windows XP (KB920683)
- Security Update for Windows XP (KB908519) - Update for Windows XP
(KB894391) - Security Update for Windows XP (KB935839) - Security Update for
Microsoft XML Core Services 4.0 Service Pack 2 (KB936181) - Security Update
for Windows XP (KB896428) - Cumulative Security Update for Internet Explorer
.

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