Re: Office XP failure

Gerry <nwj@xxxxxxxxxxxxx> wrote:
Suffered a close lightening strike. Fried cable modem (hi speed)
router, 10/100 Ethernet LAN card.

Ouch. Get a good UPS so this can't happen again...

replaced modem--LAN card--back on line. Office XP in not functional,
say's to install Office XP CD but get an error message "windows
installer not etc". Office XP cannot be uninstalled. Installed trial
version of Goggle spread*** but get exact same message as Office XP.
Something about Office XP pro activation wizard. signiacant change to
system blah blah please insert Office xp disk in drive but then get
the windows installer message and get not further. I downloaded a
fresh copy of the windows installer but it will not install. I have
three important spreadsheets in Office XP.

Can anyone suggest a solution?

regards

gerry

Try downloading the Windows Installer Cleanup Utility - and remove the
Office XP stuff. You'll need to have your installation media handy in order
to reinstall XP, but it should work. And Office XP doesn't require
activation, AFAIK. That didn't start til Office 2003.

If this doesn't help, try posting in a group for MS Office issues.....


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