Re: User file recovery after hardware crash
- From: Malke <notreally@xxxxxxxxxxxxxxx>
- Date: Wed, 20 Jun 2007 06:40:27 -0700
elcay wrote:
One of my users' XP workstation crashed and cannot be started (cracked MBD). I removed the SCSI drives and attached them to another system. All user files are visible when logged on with the correct user ID and password.
However, when I copy the files to another drive, the copy process seems to work fine but all folders seem empty of files when I try to retrieve them. Folder properties, however, indicate the number of files and MB totals.
Please, someone help me and let me know what is going on and how to access those files again - especially Outlooks .PST files?
Check permissions and take ownership.
Right-click the folder with the files and left-click on Properties. Go to the Security tab and click Advanced. You can take control of the folders on the Owner tab. For the security tab to appear in a WinXP Pro system, you must disable simple file sharing in the Control Panel>Folder Options>View tab. For a WinXP Home system, you must restart in Safe Mode and logon as administrator. More details here from the MS Knowledge Base:
Take Ownership of a File or Folder in Windows XP [Q308421] - http://support.microsoft.com/?kbid=308421
Security Tab
a. The drive must be NTFS
b. For XP Pro, in Folder Options>View uncheck 'Use Simple File Sharing'. That is the level used in Home, and for some strange reason is on by default in Pro, too.
How Do I Get the Security tab in Folder Properties? - http://www.dougknox.com/xp/tips/xp_security_tab.htm
Malke
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Elephant Boy Computers
www.elephantboycomputers.com
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