Re: Can't install software

Not sure if the response made it the first time. This does not sound like a
security problem, nor does it sound like anything to do with the stuff you
installed. It sounds like either file system (think of it as the directory
that tells the computer where the files are on the disk) or disk corruption
to me.

Start by backing up your files. You can use the Backup tool (Start:All
Programs:Accessories:System tools), or the Files and Settings Transfer Wizard
(same place) to do it.

Then run a disk check and see what it returns. Right-click the C drive and
select properties. Then click the Tools tab, and select the "Check now..."
button. Select both options and click start. Reboot when it asks you to.

Hopefully that will take care of the problem for you.

"heimdal" wrote:

Hi Jesper,

I have been using this machine for approximately three years without any
problems. After upgrading Media Player and IE, I found I could not use
Acrobat Professional. When I tried to run the setup program to re-install the
installation stops while trying to place files in C:\Documents and
Settings\All Users with the error it is unreachable (about 60% through
install). I have also tried to create files to test the directory without
success.

I have verified that my user is admin user as per your suggestion.

I found some details on the web that suggest that turning off simple sharing
and then check the security details on the All Users directory. When I
attempt to do anything I get the error "An error has occurred applying
security information to:........The file or directory is corrupted or
unreadable"


"Jesper" wrote:

Heimdal, what do you mean by "install files..."? How exactly do you go about
trying to install files?

Also, can you make sure you are actually logged on with an administrator
account? The easiest way is to open a command line:
1. Hold the Window key down and hit R
2. Type cmd.exe
3. Type "net localgroup administrators"
4. Make sure the username you are logged on with is listed there. Otherwise
you would not be able to write to the All Users directory. You may be logged
on as a different user.


"Newbie Coder" wrote:

Did you install with local admin rights?


"heimdal" <heimdal@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:284081E2-003C-4771-8CE8-38BBA7DD9660@xxxxxxxxxxxxxxxx
After recent automatic updates to windows. I can install files into
C:\Documents and Settings\All Users. I get an error "The File or directory
is
corrupted and unreadable". When I try and change security I get "An error
has
occurred applying security information to:........The file or directory is
corrupted or unreadable"

I am the system administrator and only user on this machine. I have tried
to
uninstall the recent patches but don't have sufficient security.



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