Re: User Account is GONE!

I still think you should scan your computer for malware.

Before scanning for malware, create a new account with Computer Administrator permissions. Choose a password for the account.

Now log out of whatever account you're in now and log in to the new administrator account. As long as you can log into an account with administrator permissions you can access everything on your computer.
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Ted Zieglar
"Backup is a computer user's best friend."

alwayzzlearning wrote:
Yes - it looks like everything is there. I never renamed my account so I am the administrator. I was the only one that ever used my computer until a week ago, so I didn't think I needed to change it. So YES - everything is there under that folder. Can I just put all of that infomation under another name and have a new name or will I still eventually need the administrator user account back? - I never knew that when you loaded software and all - it didn't go to all the users on the account. I am learning alot! What would you suggest I do. I will backup immediately also! Thank you for your responses....




"Ted Zieglar" wrote:

If I were you I would backup all my data files (don't forget your OE address book, messages and Favorites). If you don't find a solution here you may need to wipe out your account and re-create it.

Do you see a folder with your user name in C:\Documents and Settings?

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Ted Zieglar
"Backup is a computer user's best friend."

alwayzzlearning wrote:
Hi - I just went in and tried to add a new account with the same name and it tells me I already have an account with that name. I can't see it. It doesn't appear anywhere, but it does seem like all the files are okay. Of course, I can't get to my email stuff or anything. But my files are in the hard drive, even yesterdays. Any thought on why It just wouldn't show it in any of the screens? including startup

thanks alot



"Ted Zieglar" wrote:

I am not aware of any setting within XP that deletes a user account without the user's knowledge or consent. If you're sure that your account is really gone, someone with access to your computer - including malware - is the culprit.

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Ted Zieglar
"Backup is a computer user's best friend."

alwayzzlearning wrote:
Hi - shut down last night as if everything was okay. Today I have no user account for me. My other account is there, but not mine. I tried doing a recovery to 2 days ago, and mine is still not there. It just vanished. Any thoughts? Also, even before the recovery when I had to log in under the other account, there was no past info in outlook express....no old files, none of the past weeks emails...nothing. Just todays email for that account.
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