Re: Security Center displays wrong info
- From: Ted Zieglar <teddy.z@xxxxxxxxxxxx>
- Date: Mon, 30 Oct 2006 10:06:11 -0500
This is one of the most annoying things about Norton-branded software, and one of the reasons many of us won't allow it on our computers: It can be frustratingly difficult to remove, even when you follow the steps in Symantec's knowledge base.
You've probably tried these already:
"Uninstalling and reinstalling Norton AntiVirus 2006"
http://tinyurl.com/y2stjy
"Uninstalling your Norton or Symantec product"
http://tinyurl.com/u7t77
In particular, be sure that any services associated with Norton AntiVirus have been removed. You may have to do this manually.
If you're still having problems you'll need to contact Symantec technical support. You might also try searching the web for solutions that have worked for others. Unfortunately, there is no one fix that works all the time.
If it's of any comfort, it took me hours to get rid of NAV 2006. (That was the last time anything with the name Norton was allowed on my computer.) And even after it was finally gone, it left behind artifacts that interfered with IE's toolbars. It took another few days to get rid of those.
---
Ted Zieglar
"Backup is a computer user's best friend."
Travis Golightly wrote:
so hopefully this isnt a new one... i uninstalled symantec norton antivirus 2006 (i know, i should have done it months ago), but now when i go to control panel -> security center, firewall still shows 'norton internet worm protection is currently on' and virus protection says 'norton antivirus 2006 reports that it is up to date and virus scanning is on'..
i did a complete step by step install that symantec walked me through, the files/reg entries are gone, no services running. how is it still showing this? ive reset the firewall settings to defaults, but it didnt fix it. any ideas on what i can do to fix this?
thanks!
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