Re: Msconfig won't run on my Win XP Pro
- From: Ron Martell <ron.martell@xxxxxxxxx>
- Date: Thu, 26 Oct 2006 21:52:12 GMT
cindy <not@xxxxxxxxxxxx> wrote:
I am using Win XP Pro w SP2 and I can't get msconfig to run.
I have searched the web and the only hits I come up with indicate that
it is spyware or virus related.
I have removed viruses using ez trust ezantivirus and removed spyware
using 2 spyware scanners but it still will not run, even in Safe mode.
I have tried replacing it and copying it and renaming it as well.
If anyone has resolved this specific problem, please help.
Try running the Registry Editor (Start - Run - REGEDIT)
Does the same thing happen?
That would be a strong indication that your computer is infested with
some sort of virus/trojan/spyware. Disabling MSCONFIG and REGEDIT is
a fairly common stunt that some malware items use.
Try some additional resources, such as the following free online
scanners:
Bit Defender http://www.bitdefender.com/scan8/ie.html
Trend Micro http://housecall.trendmicro.com
Kaspersky Online Scanner http://www.kaspersky.com/virusscanner
Panda ActiveScan http://www.pandasoftware.com/activescan
WindowSecurity.com TrojanScan http://windowssecurity.com/trojanscan
Webroot http://www.webroot.com/
My suggestion is that you boot your computer into "Safe Mode with
Networking" and then do at least 2 of the above scans.
Good luck
Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca
Syberfix Remote Computer Repair
"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."
.
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