Re: critical system error
- From: Malke <notreally@xxxxxxxxxxxxxxx>
- Date: Tue, 03 Oct 2006 05:25:01 -0700
MichelleM wrote:
In my task bar a blue flashing question mark appears upon startup,
stating i have a critical system error. When i click this balloon it
takes me to virusburst website telling me i may have a virus or
spyware and to let them scan my computer. I hav'nt done this as i
already have virus protection (Norten) and spyware protection
(AdwareSE) and (Windows Defender). My question is whether this is a
valid system problem or are virusburst just trying to get me to buy
their software, and if so how can i get rid of it, it is very
stubborn. I can't seem to get rid of it, i've evan tried system
restore, but i cant restore my computer, i keep getting a message
"system restore was unable to restore my computer no changes have been
made". which is a problem in it's self.
Virus Burst is a recent variant of the Smitfraud trojan. Your computer
is infested. Go through the preparatory steps here:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
Then go through the specific removal steps here:
http://www.bleepingcomputer.com/forums/topic63896.html
Finish up with the rest of the malware removal steps from the first
link.
If the procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a professional
computer repair shop (not your local version of BigStoreUSA).
Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
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