Re: firewall turns on and off


Still have the problem -- why didn't system restore work?

Did you do the suggested steps ? What happened when you ran
netsh firewall show state verbose=enable ?

Go to Start > Run
type in

cmd
Click OK

Copy the following command

rundll32 setupapi,InstallHinfSection Ndi-Steelhead 132 %windir%\inf\netrass.inf

At the Command Prompt, right click the blinking cursor, select Paste
Press Enter
Restart the system

Open a Command Prompt once more
At the Command Prompt type in

netsh firewall reset

Press Enter
Restart the system


MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============


Donna wrote:
Norton AV.

Still have the problem -- why didn't system restore work? I would think that would have taken care of the problem if it worked.

"MowGreen" wrote:

Donna`

Great. Malware is ruled out. Now try this :

Windows Firewall Troubleshooting Tools
http://www.microsoft.com/technet/prodtechnol/winxppro/support/wftshoot.mspx#E1LAC


Take your time and read what's suggested. It appears a little "geeky", but it's really not that difficult. ;)

Which antivirus/security suite is installed ?


MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============


Donna wrote:
Thanks for the response. I downloaded and ran the Kaspersky scanner. There were no viruses and no malware. The problem is ongoing. Any other suggestions would be appreciated. Thanks in advance.

"MowGreen [MVP]" wrote:

Donna,

Windows Firewall Troubleshooting Tools
http://www.microsoft.com/technet/prodtechnol/winxppro/support/wftshoot.mspx#E1LAC

Be absolutely certain that malware is not the cause of the issue :
Tutorial for Kapersky On-line Virus Scanner
http://aumha.net/viewtopic.php?t=15574

Then have the system scanned by the Kaspersky Online Scanner :
http://www.kaspersky.com/virusscanner

MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============

Donna wrote:

Recently I keep getting a popup in the system tray indicating "your computer might be at risk. No firewall is turned on." However, when I click on the popup it takes me to the security center and the firewall is off, and then turns back on by itself within seconds. This popup occurs 1-2 times per hour. This just started within the last couple of weeks. No new hardware/software. No new programs. No viruses. No spyware. Any suggestions as to:

1. Why is this happening?
2. Is my computer at risk if the firewall keeps turning off and on by itself?

Any help would be greatly appreciated.
.

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