Re: Genuine Advantage Problem - It IS a genuine copy!! XP Pro

Windows Genuine Advantage (WGA) program
http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

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"Agn0stiC" wrote:

| Can you tell me please what I am meant to do in my situation.
|
| I have 2 home desktop pc's which i purchased through an ex-work colleague
| who was also was set up as a small (from home) business of building & selling
| pc's to friends etc. as he was a fully qualified A+ and N+ graduate.
|
| Now when i bought both of mine i knew very little about computers so just
| took his recommendations at face value. Now about 6-12 months ago i realized
| my windows XP Pro that had been installed on each pc is NOT genuine as well
| as Office XP when my system crashed & i had to reinstall everything I
| requested the discs from him but was told he could only give me "burnt"
| copies as he had "lost" all the original software he had used to set them up..
|
| Now with this new WGA notification im not sure what to do. I really do not
| think its entirely fair that I should have to rush out to purchase 2 original
| copies for full price after all this time.
|
| But i realize i will not be eligable for the "complimentary" offer either.My
| question is am i eligable for the $99 validation key ???
|
| Please advise
|
| "Carey Frisch [MVP]" wrote:
|
| > Try the following workaround:
| >
| > The WGA Diagnostic Tool has been updated to
| > correct a problem experienced by some users.
| > Please download and execute it from:
| >
| > http://go.microsoft.com/fwlink/?linkid=52012
| >
| > After running the tool, please return to Windows Update and try again.
| >
| > --
| > Carey Frisch
| > Microsoft MVP
| > Windows - Shell/User
| > Microsoft Community Newsgroups
| > news://msnews.microsoft.com/
| >
| > ---------------------------------------------------------------------------­----------------
| >
| > "silverback" wrote:
| >
| > | The new Genuine Advantage Update tells me I am running counterfeit software.
| > | I have the original bill of sale, the product key on the back of the PC, and
| > | had no problems with Update's previous validation process.
| > |
| > | I have spoken to the local PC manufacturer that sold me the windows
| > | preinstalled computer in May 2004, who in turn spoke to Microsoft - between
| > | them could I not get a satisfactory answer, but hey, I can still get critical
| > | updates so what's the problem?
| > |
| > | Has this been seen by anyone else? Could my product key have been phished?
| > | Am I condemned to Genuine Advantage pop-up hell until I upgrade to Vista?
| >
| >

.

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