Re: Administrator locked out!!

Ebrena wrote:

I don't know what happened but I installed my new virus scanner and
when I had to shut down and restart my name comes up as Administrator
and I put in my password it does take me to my desktop however I am
not able to access
anything, not the control panel,user accounts, anything. I get the
message
"Windows cannot access the specified device, path or file. You may
not have
the appropriate permission to access these items." I only have the
Administrator account set up,no other user accounts, I have always
accessed
with my admin account, I am the only person who uses the computer. I
am
sending this e-mail on my lap-top computer. I have never ever had to
boot up or format my hardrive and don't even know how to do this if
this is what I will need to do, so I really do need help. I REALLY
need to get into my
computer. Thanks so much,I look forward to hearing from someone.
Gurrrrrrrrrrrr

Let's hope you have XP Home and therefore aren't really using the
built-in Administrator account. If you have XP Home, this account is
normally hidden anyway. Assuming that you have XP Home, go into Safe
Mode and log into the Administrator account and uninstall whatever you
installed and do a System Restore to before you did whatever it was you
did.

Get into Safe Mode by repeatedly tapping the F8 key as the computer is
starting up. This will get you to the right menu. Navigate using your
Up arrow key; the mouse will not work here. Once in Safe Mode, you will
see the normally hidden Administrator account. The default password is
a blank.

If you can't get into Safe Mode, from the same menu try Last Known Good
Configuration.

To do a System Restore, go to Start>Programs>Accessories>System
Tools>System Restore and "Restore my computer to an earlier time".

Malke
--
MS-MVP Windows User/Shell
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic"
.

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