Re: resynching network/cached passwords

What might be helpful is to have the user try a different domain computer to
see if the problem persists or have another user domain user try her
computer if the user with the problem uses the same computer all the time.
If the problem seems to be related to that particular computer then it would
seem that there is an issue with that particular operating system
configuration or the default user profile. Then you may want to try a
repair/upgrade install of the operating system or first try using secedit to
change security settings back to default defined levels [for all or specific
areas with /areas ] per the KB article below to see if that helps or not. I
would also suggest posting in an Outlook and/or Exchange newsgroup to see if
anyone there has had experience with such a problem. SysInternals has a
couple free tools called filemon and regmon that can help you track what
registry keys or files are being accessed.--- Steve

http://support.microsoft.com/default.aspx?scid=kb;EN-US;313222
http://www.sysinternals.com/Utilities/Regmon.html --- regmon and link to
SysInternals


"Cobble75" <Cobble75@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:62755757-6652-4692-836C-3F93CF4449DF@xxxxxxxxxxxxxxxx
Not that kind of password error. The only password is her network domain
password she is using at login to the network. Normally unless changed in
group policys this gets cached (I dont know where in the registry) so that
apps that use this username and password (like outlook or network shares)
dont prompt everytime they are acessed.

When she goes through her periodic password change every x months her AD
password changes fine. She can authenticate to the network with the new
password and access all shares and databases. However outlook and IM, both
of
which are used heavilly, now prompt for username,password, and domain
whenever they are used. Rebuilding the profile fixes this as does manaully
changing the AD password back to the previous one. I am looking to find
where
this password is being referenced locally and find out why its not
updating
with the new ad password. All other users dont have any problems like
this,
when they change thier passwords everything synchs on next login and they
dont get constant prompts.

Thank you again for all your help



.

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