Re: resynching network/cached passwords

Personally I never save passwords as it is bad security practice and then
can easily be recovered by another user. You could have her try going to IE
tools/internet options/content/autocomplete and select clear passwords and
also try Control Panel/user accounts/her account - Manage My Network
passwords under related tasks in upper right hand corner and have her delete
any entries there that could be causing the problem. -- Steve


"Cobble75" <Cobble75@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:33D6824C-0241-400B-AD2E-78719831752B@xxxxxxxxxxxxxxxx
I have a user who whenever she changes her network password it breaks the
authentication in outlook and IM. I am running xp machines and exchange
2000.
She can change her password fine and authenticate to the domain and have
full
network access but both her IM and outlook break. Her outlook promptes for
a
password everytime it connects but works, her IM prompts for username
password and domain everytime she connects.

The problem can be fixed by deleting her local profile and relogging
allowing a new profile to be built. But then recurs the next password
change
cycle. Is there a way to force synch between the stored password for
outlook/IM? Or perhaps permissions on a registry key issue that isnt
allowing
the stored password to be updated.

Changing the password in AD back to the old password also corrects the
issue. Thanks alot.


.

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