Re: Can't update AdAWare,SpyBot,AVG



On Mon, 16 Jan 2006 08:10:03 -0800, Barbara Z
<BarbaraZ@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:

>Working on someone's computer at my home. I was able to d/l and run AVG
>Free, AdAware, and SpyBot, but several problems were encountered.
>When I try to update AVG, I get: "Update server connection failed. ..."
>With AdAware, just "Error retrieving update", and with SpyBot, "Error
>retrieving update information file. Socket Error #10061 Connection
>refused." I seem to be able to get to all web pages OK, just not the updates.

I remember this exact thing happen to a Windows ME two year ago. He
never told me the truth, but I believe he opened an email attachment.

I downloaded the latest versions from my PC to a thumb drive, then
to his desktop. It found various trojans, spy ware and a virus.

After deleting and cleaning they all crashed again when trying to
update. (NOTE* they all crashed the first time I installed them during
the first update. After uninstalling them and trying again WITHOUT
trying to update anything I got them to run.)

Reinstalled everything again and found it sitting in my system
restore files. Shut down system restore, reboot and every thing bad
was gone. I knew I had it when everything updated OK.

As I've typed this out, I've tried, but I can't for the life of me
remember what the virus was??? Sorry, but I hope this is a map to fix
whatever you may have.

HTH,
-zero

.



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