Re: Can't update AdAWare,SpyBot,AVG

Dave -
I went through Search to find that "etc" folder. It did have the hosts (no
ext) file, which I sent to Recycle. Then I did the ipconfig, then pinged
yahoo.
Results: Pckts: Sent=4, Rec'd=4, Lost=0. Rd trip (ms): Min=674, Max=732,
Avg=698.
Ping the other address: Pckts: Sent=4, Rec'd=4. Rd trip: Mn 717ms, Mx 887ms,
Avg 774ms.
What can I do next? I am home most of today, so I'll try to watch carefully
for your reply. Thanks. Barb
--
Barb Zakrzewski


"David H. Lipman" wrote:

> From: "Barbara Z" <BarbaraZ@xxxxxxxxxxxxxxxxxxxxxxxxx>
>
> | Sorry Dave that I "jumped" over to another group. I thought I could get more
> | ideas to try.
> | LSPFix doesn't seem to be doing it. The Keep list contains: mswsock.dll
> | (Tcpip), winrnr.dll (NTDS), and rsvpsp.dll (Protocol handler). The Remove
> | list has nothing in it. After I hit Finish, the report has all 0's.
> | I am going to try to do these updates through dial-up later tonight, 'cuz
> | maybe the problem is just with some erroneous setting on the network stuff.
> | These people use dial-up, anyway. I'll advise.
> | Also, I can try the manual updates PaBear mentioned - I just go to the
> | actual website?? Talk to you later - prob. tom'w.
>
> The Remove list has to be populated.
>
> You have to check the box "I know what I am doing"
> Then you have to select an item on the left. Click on the ">>" so the file shows on the
> right side and then click "Finish".
> However, the list you provided are legitimate and are not malware Layered Service Provider
> (LSP) plug-ins.
>
> We are goin to have to spend some time together running diagnostics...
>
> To start off, execute; %windir%\system32\drivers\etc
>
> Delete a file named; hosts (no extension to the name) if you see it.
>
> Then open a command prompt and type...
>
> ipconfig /flushdns
>
> Then type...
>
> ping yahoo.com
>
> What are the results ?
>
> Then...
>
> ping 216.109.112.135
>
> What are the results ?
>
>
>
> --
> Dave
> http://www.claymania.com/removal-trojan-adware.html
> http://www.ik-cs.com/got-a-virus.htm
>
>
>
.

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