Re: Can't update AdAWare,SpyBot,AVG
- From: "David H. Lipman" <DLipman~nospam~@Verizon.Net>
- Date: Mon, 16 Jan 2006 11:18:17 -0500
From: "Barbara Z" <BarbaraZ@xxxxxxxxxxxxxxxxxxxxxxxxx>
| Working on someone's computer at my home. I was able to d/l and run AVG
| Free, AdAware, and SpyBot, but several problems were encountered.
| When I try to update AVG, I get: "Update server connection failed. ..."
| With AdAware, just "Error retrieving update", and with SpyBot, "Error
| retrieving update information file. Socket Error #10061 Connection
| refused." I seem to be able to get to all web pages OK, just not the updates.
| We have a small home network here, and use direcway satellite Internet. I
| have worked on several computers and have been able to do everything OK.
| Sometimes, I can't do the direcway browser proxy settings, but I just leave
| it on "Automatically detect settings" and have been OK. With this computer
| (HP Pavilion 511n using XP Home), I had to do the Auto detect before I could
| get to any web pages. Then I could download programs and run online scans.
| For the AVG, I tried playing around with the Update Mgr settings, and went
| back & forth w/ Auto Detect and direcway settings, to no avail. These
| people did the XP SP2 update themselves (as far as I know), so I'm wondering
| if things were not "clean" enough to do it. Could something with SP2 be
| messing up the updates?? Does anybody have any ideas - Internet settings??
| firewalls?? (I've checked that all these programs can go through the
| firewall.
| --
| Barb Zakrzewski
Open a Commnad Prompt and execute...
netsh winsock reset
Then reboot the PC.
--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm
.
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