Re: how do i et this virus off my computer
- From: Malke <notreally@xxxxxxxxxxx>
- Date: Sun, 15 Jan 2006 07:09:31 -0800
aishakitty wrote:
> I have a hacktool.notifier on my daughter's computer and i have done
> everything i can think of to remove it and it will not get off my
> daughter's computer. Anyone have any ideas? I tried norton, it wont
> even let me delete
> it. I tried housecall it told me it was there,but it will not even
> touch it.
http://securityresponse.symantec.com/avcenter/venc/data/trojan.repsamo.html
You need to run all virus/malware scans in Safe Mode. I don't know what
"everything I can think of" encompasses, but you might try scanning in
Safe Mode with either Sysclean or Dave Lipman's Multi-AV:
http://www.elephantboycomputers.com/page2.html#TrendMicros_Sysclean
http://www.ik-cs.com/multi-av.htm - how to use Dave Lipman's Multi-AV
http://www.ik-cs.com/programs/virtools/Multi_AV.exe - Multi-AV download
Then make sure your NAV is a current version (not earlier than 2004),
the subscription is active, and the virus definitions are updated. Do
another thorough scan with it in Safe Mode.
Continue with malware removal steps here -
http://www.elephantboycomputers.com/page2.html#Removing_Malware
Malke
--
MS-MVP Windows User/Shell
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic"
.
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