Re: New user account problem

In 1A0467AD-96D3-46AB-B00B-1940B133DFA3@xxxxxxxxxxxxx Jan
wrote:
> I created a new user account (limited) for a single computer
> running WAX. Every time the new user account logs in, a
> window pops open, it is called "hpothb07". I don't know what
> it is or how it got there. There are two on the desktop. One
> is a TIFF file with nothing in it, the other is a DAT file. I
> searched the file and about 100 files appeared named
> "hpothb07". I searched it on the internet, not much showed
> up about it. I virus scanned them, nothing infected. What
> are these files and how do I get rid of them?
>
> Thanks for your help

They're created by an HP Scanner or All-in-One printer. I've
never had a problem deleting those files. Have you tried
deleting them in Safe Mode?

It sounds as if one of those files was saved to a location that
launches startup programs, possibly the Startup folder on that
user's Start Menu.

Best approach I can think of would be to run one of these
programs and see if hpothb07 shows up as a startup item. Once
you locate where it's launching from, you can disable it.

Startup Control Panel
http://www.mlin.net/StartupCPL.shtml

Hijack
http://www.majorgeeks.com/download3155.html

Good luck

Nepatsfan


.

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