Re: Need help with not being able to start certain services
From: Charles Dodgen (CharlesDodgen_at_discussions.microsoft.com)
Date: 11/27/05
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Date: Sun, 27 Nov 2005 14:36:08 -0800
Steven,
Thanks for taking the time to reply and your suggestion. It does seem that
the more I look, the more things I find acting funny. I'll give the repair
install a try.
Thanks again,
Charles
"Steven L Umbach" wrote:
> It sounds like you have multiple issues going on that are not easy to
> troubleshoot. I would suggest that you do an upgrade/repair install to try
> and fix the problems. See the link below on how to do this by booting from
> the install disk. You will also need to know the product key for the install
> disk. Since an upgrade/repair install rolls back and resets a lot of
> configuration you will need to first install your service pack [if not
> included on the install disk] and then go to Windows Updates to download and
> install needed security updates. An upgrade/repair install should preserve
> your applications and data but it always is best practice to backup your
> needed data files and you user profile folder under documents and settings
> to cdrom/DVD for safekeeping. --- Steve
>
> http://helpdesk.its.uiowa.edu/windows/instructions/repairinstall.htm
>
> "Charles Dodgen" <CharlesDodgen@discussions.microsoft.com> wrote in message
> news:34CA2392-EBD2-44F0-93B0-C9C845743901@microsoft.com...
> > Hello,
> >
> > I've recently noticed that I'm unable to access my Windows Security
> > Service
> > and the Windows Firewall ICS. I first noticed this right after an
> > interruption in my F-secure Anti-Virus service. Because of a date
> > discrepency in Windows ( after having a new motherboard installed into my
> > Dell Optiplex GX270), my F-secure software thought that my subscription
> > had
> > expired when I corrected the date and time function, so it (F-secure) quit
> > running temporarily. I don't know if the two are related, but I have
> > heard
> > that uninstallation of anti-virus software sometimes can have adverse
> > effects
> > on a system. I've got my f-secure and time/date fuction straightened out,
> > but now I've got this problem with not being able to start certain
> > services (
> > my Executive
> > Diskeeper as well, although that's been going on for a while). When I go
> > into "Services" and try to start the Win Seurity Center service I get,
> > "Could
> > not start the Security Center service on Local Computer. Error 1068: The
> > dependency service group failed to start. When I go into "Properties/
> > Dependencies" I get, "Win 32: The dependency service does not exist or
> > has
> > been marked for deletion". I get the same thing for the Windows
> > Firewall/ICS
> > service. When I try to start the Diskeeper Service I just get, "Error
> > 1062:
> > The service has not been started", and then the same " depency service
> > does
> > not exist or is marked for deletion". I also went into "Group
> > Policy/Computer Config/Admin
> > Templates/Windows Components/Security Center" and enabled the Security
> > Center
> > from there (was not configured), but this didn't fix it either. Then, I
> > went
> > to the Event Viewer to see if I could find anything and it was totally
> > blank.
> > I got a message saying, "unable to complete the operation on 'system'.
> > The
> > interface is unknown". I got the same under "application" and "security"
> > as
> > well. Isn't Event Viewer listed with the other services also? If it is I
> > couldn't even find it in the list of services to try and turn it on.
> > Looking on this newsgroup for answers, I found that some people with a
> > similar problem were able to fix it by entering "netsh winsock reset
> > catalog"
> > in the cmd.exe. I tried this and, although the winsock catalog was
> > sucessfully reset, I got this warning: "Could not obtain host information
> > from machine. Some commands may not be available. The dependency service
> > does not exist or has been marked for deletion". I restarted, but,
> > unfortunately, this didn't solve the probem.
> >
> > I would greatly appreciate any suggestions concerning this problem. You
> > can
> > probably tell that I don't know much about this (services, dependencies,
> > etc.). What I do know I just learned recently trying to fix the problem.
> > I'm sorry if I'm missing something obvious.
> >
> > Thanks
> > P.S
> > My OS is Windows XP Pro service pack 2
> >
>
>
>
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