Re: Users/Passwords disappear
From: GreenieLeBrun (GreenieLeBrun_at_hotmail.com)
Date: 11/22/05
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Date: 22 Nov 2005 14:28:07 -0800
dst218 wrote:
> I have WindowsXP Home Edition. I have had it automatically install
> updates and upgrades since I got the computer 4 years ago and never had
> a problem until last month. This problem (with slight variations) has
> happened 3 times now.
>
> 1) After using computer as usual and shutting down properly, I later
> turned it on again. I was previously not using the Welcome (user acct)
> screen, but this time it came up. My password did not work. After
> trying whatever I could, I reinstalled Windows, losing lots of info,
> but was back using my computer again. When I reinstalled, I simply hit
> enter for the one user acct it required me to make, so there was no
> password.
>
> 2) Two weeks later, same thing happened again, only this time, the
> Welcome screen had no user accts listed and my only option on the whole
> screen was to shut down the computer! Talking to a knowledgeable
> person on the phone, I was advised to Ctrl-Alt-Del twice on that screen
> and sure enough, up popped a logon to windows box, where I simply hit
> enter (no password from #1 above, remember) and I was in. I noticed a
> new update to XP had just been installed, so I did a restore back to 2
> days before that update and restarted my computer. It came up without
> the welcome screen as it was supposed to.
>
> 3) Another two weeks go by, it's now 11/19/05, and it happens yet
> again!!! Only THIS time, when I tap ctrl/alt/del twice and my user
> name comes up, the blank password doesn't work. I attempt Safe Mode,
> Repair, etc., to no avail. My only option was to again reinstall
> WinXP, again losing all my information. After this reinstall, I
> downloaded every update available from Microsoft for the OS in case it
> was an update causing this, it would happen immediately before I
> reinstalled all my programs etc. After all the updates, it still works
> fine.
>
> Does anyone know what is causing this behavior? My research has led
> me to believe that it could be an interrupted download/install of a
> Windows XP update. Some updates apparently need access to files
> protected by passwords (even blank ones) and the update will
> temporarily remove it, install its own password, then reinstall your
> password when complete -- however, if this process in interrupted, the
> update password remains, which, of course, you don't know! This
> could be the case since my ISP does exhibit very brief (few seconds to
> couple minutes) but frequent outages. If this is the probable cause,
> is there any way to completely download an update, get off-line, and
> then install without accessing the internet, for a clean install
> without the possibility of an outage interrupting it....??
>
> Or is this something someone has found the answer to and I'm way
> off.....????
>
> Help?!!!
>
> Thanks !
I cannot help you with the cause of your problem but there are
utilities that allow you to reset passwords on NT class (NT, W2K, XP)
operating systems.
Go to http://home.eunet.no/~pnordahl/ntpasswd/ and download the boot
disk, this will enable you to reset any system password on an NT class
operating system
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- In reply to: dst218: "Users/Passwords disappear"
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