Can't change/create users or passwords

From: Hackworth (NoSpam4Me_at_spamless.net)
Date: 11/10/05 

Date: Wed, 9 Nov 2005 22:34:10 -0500

My daughter's computer is running Windows XP Home SP2 w/ all current
updates. Her system appears to be "clean" with no viruses or spyware,
according to all of my utilities. She is the only user of her system and the
computer therefore has only one account (hers) set up as an administrator.

I'm unable to add a log-on password to her account. When the Change Your
Password dialog appears, the fields are there to add or change a password,
but they are inaccessible; if I click on them, nothing happens (that is, no
cursor appears in any field and I can't type anything). The same is true if
I try to create a new account, or to change anything about my daugher's
account. If I reboot into Safe Mode and log in under either her account or
as Administrator, the same thing happens! It's maddening....

Any suggestions? I hope someone can help me out. I'm at my wits' end, having
scoured the Internet (during any free time I've had over the past two days)
to no avail. What could be blocking access to the user accounts?

Relevant Pages

  • Re: Password Change
    ... If you have forgotten your password, if you have another user account with administrative privileges you can log into that account and change your original user account's password from the User Accounts applet in Control Panel. ... If you don't have another account like this set up or don't have the password to it, you'll need to log into the built-in Administrator account. ... If you reset the built-in Administrator account's password in Home or have Pro and don't remember the password, use NTpasswd to change the built-in Administrator account's password to a blank. ...
    (microsoft.public.windowsxp.general)
  • Re: Password Change
    ... If you have forgotten your password, if you have another user account ... normally hidden Administrator account. ... In XP Pro, you do not need to go into Safe Mode. ... Then go to the User Accounts applet in Control Panel and set passwords ...
    (microsoft.public.windowsxp.general)
  • Re: Secure Logon and Windows Help Instructions
    ... Windows XP HELP indicates that Secure Logon can be turned on and off by ... the ADVANCED tab in User Accounts. ... and the computer can't be configured to log on an account automatically. ... I notice that I have an "Administrator" account ...
    (microsoft.public.windowsxp.basics)
  • Re: SP2 and rebooting
    ... That should bring up the old style Windows login ... If you know the administrator account password, ... If you can gain access, go to Control Panel, User Accounts, and see if your ...
    (microsoft.public.windowsxp.help_and_support)
  • Re: Event 1202 Warnings after Renaming Administrator Acct on SBS2003
    ... policy to rename the account although it is not really necessary or useful. ... Did I check Group Policies for references to the Administrator ... Failed to perform redirection of folder Desktop. ...
    (microsoft.public.windows.server.general)
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