Re: IP Address corruption
From: Nepatsfan (nepatsfan_at_SBXXXIX.com)
Date: 11/09/05
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Date: Tue, 8 Nov 2005 21:13:55 -0500
Somehow, a protocol you don't need, IPv6, was installed on your
computer. Here's how to uninstall it:
To Uninstall IPv6 Using the Network Connections Folder
1.Click Start.
2.Click Control Panel and then double-click Network
Connections.
3.Right-click any local area connection, and then click
Properties.
4. Click Microsoft IPv6 Developer Edition in the list of
installed components, and then click Uninstall.
5.Restart the computer.
Good luck
Nepatsfan
"CharlieB" <CharlieB@discussions.microsoft.com> wrote in
message
news:DA0696EB-DA31-4652-88D1-B50064541B1B@microsoft.com
> Hello Malke, thanks for the reply. I'll try your suggestion.
>
> What I mean by corrupted IP addres is it should be all
> numbers. The IP Address I have is "fe80:5445:5245:444f%5".
> My service provider and Microsoft told me this is an invalid
> IP Address but they provided no help as to getting rid of
> it. They both told me the IP address should be automatically
> loaded when I boot up and it should be numbers only....no
> letters or special characters.....does that make more
> sense???
>
> I'm just an every day user, not a PC guy or programmer
>
> "Malke" wrote:
>
>> CharlieB wrote:
>>
>>> I'm using a cable provider for internet access. My IP
>>> address has somehow been corrupted and I can not repair.
>>> The Cable company sent me to Microsoft support. They could
>>> not help or tell me how to fix the corrupted IP address
>>> and told me to go back to the cable provider. I'm now in a
>>> tight loop of finger pointing with no help from either
>>> side. Does any one know how to fix this problem or do I
>>> have to do a complete reinstall of the entire system. I'm
>>> running XP home edition on a Gateway computer w/364 meg
>>
>> What do you mean "corrupted IP address"? Please tell us
>> exactly what you mean by this. If you don't have Internet
>> access and the cable company says all is fine on their end,
>> here are a few troubleshooting steps:
>>
>> 1. Make sure your computer is 100% virus/malware free:
>> http://www.elephantboycomputers.com/page2.html#Removing_Malware
>>
>> 2. If you removed malware previously, you may need to
>> rebuild the TCP/IP stack. If you have XP SP2 do
>>
>> Start>Run>cmd [enter]
>> netsh winsock reset catalog [enter]
>> Reboot
>>
>> If you don't have SP2, get WinsockXPFix.exe:
>> http://www.spychecker.com/program/winsockxpfix.html
>>
>> 3. If this isn't a malware situation, check the network
>> card. Is the green light on?
>>
>> 4. If this all seems too difficult, call a professional
>> computer repair person and have them check it out and fix
>> it.
>>
>> Malke
>> --
>> Elephant Boy Computers
>> www.elephantboycomputers.com
>> "Don't Panic!"
>> MS-MVP Windows - Shell/User
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