Re: Account locked after zonelabs download
From: D.Currie (dmbcurrie.nospam_at_hotmail.com)
Date: 10/26/05
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Date: Tue, 25 Oct 2005 23:26:52 -0600
"Chas Sev" <Chas.Sev.1xhh6g@pcbanter.net> wrote in message
news:Chas.Sev.1xhh6g@pcbanter.net...
>
> Hav a PC with WinXP home loaded and my DSN modem/ISP software loaded;
> nothing else. Then downloaded zonelabs and rebooted. Installed zonelabs
> internet security suite; paid for.
> Rebooted.
> Now not able to access account. Unable to do anything as this was the
> only administrator account.
> Have checked that password is still the same by paying for a program to
> read it. The original password is apparently still there.
>
> How do I get to reset the password as inputting the correct one is not
> effective know. This is not one of those situations where the password
> has been forgot.
> Have two other accounts on the PC but they are limited access. Those
> password do work and are correct.
> Using another computer to get some help.
>
> Have logged a problem with zonelabs but no help from them yet.
>
>
> --
> Chas Sev
Is it a laptop, by any chance? You might have enabled the numlock.
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