Re: Probably wrong thread, but need help

From: Malke (notreally_at_invalid.com)
Date: 09/30/05

  • Next message: Galen: "Re: I need a firewall" 
    Date: Thu, 29 Sep 2005 18:58:58 -0700

    jerbear wrote:

    > Please don't say search LOL. I'm a computer dummy. We downloaded, by
    > mistake I quickly learned, a online security suite from our ISP. With
    > much help, we did a system restore but since, I can't save my
    > passwords & sign in on my favorite forums etc. I have clicked auto
    > complete in tools, options, content but it still keeps deleting the
    > cookies w/o me doing it? Any words of wisdom or direction would be
    > helpful. Can email me at bonjer94@rogers.com too. Thanks
    > Jerbear

    I don't know what "search LOL" is supposed to mean. But you can take
    these words of wisdom first - never post your real, unmunged email
    address on Usenet or messageboards. It will get harvested by spambots.
    Here's a link explaining that:
    http://www.mailmsg.com/SPAM_munging.htm

    Now, to your problem - you've got some kind of "security" software
    installed that is deleting your cookies. Perhaps Spywareblaster, IE
    protection by Spybot Search & Destroy and/or TeaTimer, or perhaps you
    didn't uninstall all the stuff you downloaded from the ISP. There
    really is no way for us to know what you have installed on your
    machine. Since whatever it is must be running in the background, do
    clean-boot troubleshooting to track down the culprit:

    Clean Boot - http://support.microsoft.com/default.aspx?kbid=310353
      and How to Troubleshoot By Using the Msconfig Utility in Windows XP -
    http://support.microsoft.com/?id=310560

    Malke 

    -- 
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
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