Re: network routing without my permission

From: Kerry Brown (kerry_at_kdbNOSPAMsys-tems.c*a*m)
Date: 08/24/05


Date: Wed, 24 Aug 2005 09:45:43 -0700


"Cindy" <Cindy@discussions.microsoft.com> wrote in message
news:A34678C8-FFA5-46D2-B765-ADBE8853566B@microsoft.com...
> About 6 months ago I found out my 2 WinXP computers had been hijacked.
> After
> working with wonderful help of Microsoft tech support I thought I was able
> to
> correct the problems...but I was wrong!
>

I think the key to your problems is in this statement "my 2 WinXP computers"
Did you have both computers disconnected from the Internet while they were
being cleaned? The procedure is to disconnect everything from the Internet
including the router. Disconnect both computers from the router. Delete all
partitions on all hard drives on both computers then reinstall Windows.
Better yet use a utility to overwrite track zero on all hard drives. Make
sure the router is not connected to the Internet. Reset the router to the
factory settings as per the manual. Hook up one of the computers to the
router and make sure the router is not set for remote management and change
the password for it. You may even want to flash the BIOS of the router. This
is to ensure it is not the router being hacked. Hook up the router to the
Internet and hook up the remaining computer to the router. Download and
install the latest drivers and Microsoft Updates for both computers. Install
a good antivirus package on both computers. If you still get hacked then it
must be some program you are installing that does it.

Kerry



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