Re: System attack
From: null (null_at_planetzero.com)
Date: 08/18/05
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Date: Thu, 18 Aug 2005 09:46:39 -0400
Dan Ross wrote:
> Hello:
> I'd appreciate some advice. My home system, running XP, have become subject
> to some strange virus which prevents me from using anything except IE or
> Outlook. When I boot the only icons which appear as ready are the IE and
> outlook. If I try access anything else I get a screen saying windows cannot
> find the application and a question if I want to search the net. I was able
> to locate Spybot's and Addaware exec file's and run them and remove some
> spyware but this didn't help. Now I cannot get to norton AV and am basically
> frozen out. I've also tried safe mode to no effect.Any help would be greatly
> appreciated.
If you are unable to identify and remove the culprit, you could try
going to a previous restore point, but I highly doubt that would work.
Thus, I would say that your only course of action is to reinstall
Windows, run Windows updates, and reinstall your applications, including
your antivirus and antispyware applications. You will, of course, lose
all data on the PC, so backup your data to a CD or other medium before
reinstalling XP. Also be sure you have your Windows XP and applications
CDs and CD keys available before you reinstall Windows XP. You might
also want to download the latest XP drivers for your PC and its
peripherals, such as the modem, NIC, printer, and video adapter.
To minimize the chance of re-infection, use a friend's PC and download
Windows updates to a CD(s) and download your virus definitions and
install them before connecting to your ISP.
Once done, and it is running properly, a good habit to get into is to
login to the PC with an account that doesn't have administrator
privileges, to minimize the damage that a rogue application (such as
spyware) might do.
-- The reader should exercise normal caution and backup the Registry and data files regularly, and especially before making any changes to their PC, as well as performing regular virus and spyware scans. I am not liable for problems or mishaps that occur from the reader using advice posted here. No warranty, express or implied, is given with the posting of this message.
- Next message: Jake Smythe: "How to allow normal user install a specific application"
- Previous message: Sergey V: "CoInitializeSecurity & RPC_C_AUTHN_LEVEL_NONE does not work with XP SP2?"
- In reply to: Dan Ross: "System attack"
- Next in thread: Mike Hall \(MS-MVP\): "Re: System attack"
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