Re: Service Pack and Virus Removal .exe's?

From: Malke (invalid_at_not-real.com)
Date: 08/14/05 

Date: Sun, 14 Aug 2005 07:45:08 -0700

WorldWebTalk wrote:

> One of our colleagues/coworkers acquired a virus in Outlook Express
> yesterday, August 13th, not sure what it is. She operates Windows XP,
> Outlook
> Express 6.0. Her computer won't allow her to download the service
> packs and microsoft virus products: my question is this...are any or
> all of these microsoft antivirus/virus removable tools -- as well as
> the service packs -- downloadable as .exe files so that I could
> download them and, in turn, give
> them to her on a CD so she could run the executables?? Any ideas will
> help. NOTE: she did have the may 2005 version of the Stinger from
> McAfee and she ran it, it did not find a virus, so this must be a
> newer virus? Thanks to
> anyone in advance for any suggestions. Jim At WorldWebTalk

Of course you can download programs and updates on a known-clean
computer with an Internet connection and either burn the files to cd-r
or use a usb thumbdrive with enough capacity. Stinger is a very limited
antivirus tool that only looks for around 40 or so viruses. It also has
not been updated for a while. Instead, start by running TrendMicro's
Sysclean as detailed on the website here:

http://www.elephantboycomputers.com/page2.html#Removing_Malware

Do all malware/virus removal work in Safe Mode with updated tools. After
you have done the initial scanning with Sysclean, install a
full-featured av on the machine, update it (have the updates for your
chosen av on the cd-r or usb thumbdrive) and do a thorough scan in Safe
Mode. Then to be thorough, run through the other non-viral malware
removal steps listed on the website above.

Malke 

-- 
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

Relevant Pages

  • Re: Downloading all updates after SP2
    ... > Is it possible to down load ALL the updates after SP2 in one hit. ... > there was an awful lot of updates to install (I stopped counting at ... > Where can i go to download all of the updates (i have a list from ... > Windows Update that i printed off before i abandoned the update on ...
    (microsoft.public.windowsupdate)
  • Re: Scary & disturbing re updates to XP (& Win2k) - spoofs, pop-ups, etc.
    ... stage of the Windows install, that's right, it was infected before XP was ... If you DO download them with the infected system make sure to ... from downloading antivirus apps, updates, or firewalls; ...
    (microsoft.public.windowsupdate)
  • Re: Are security updates available for saving to CD
    ... > Is it possible to get the post sp2 service updates downloaded so I ... better informed about your options when it comes to the Windows Updates. ... Direct Download of Service Pack 2 for Windows XP ... Empty your Temporary Internet Files and shrink the size it stores to a ...
    (microsoft.public.windowsxp.setup_deployment)
  • Re: Windows xp (Home Edition) updates. Yes or no???
    ... >> downloading rhese updates. ... >And then going another level and explain the specific "additions" to Windows ... > Why you should use a computer firewall.. ... >and some you can only download if you are registered - but it is best ...
    (microsoft.public.windowsxp.help_and_support)
  • Re: XP update question
    ... - Check your hardware vendors web sites for updated drivers ... Are you ready to download Windows XP Service Pack 2? ... Patches and Updates! ...
    (microsoft.public.windowsxp.help_and_support)