security software problem

From: Jeff (no_em_at_ilplea.se)
Date: 06/07/05


Date: Tue, 7 Jun 2005 17:12:58 +0100

Win XP Pro SP2
Until recently I have been running Zonealarm Pro v4 and Mcafee Virus Scan
v6. When Mcafee failed to start up and started behaving strangely, I
decided to uninstall and upgrade to f-secure's internet security suite. I
removed Mcafee, ZA and cleaned up the registry (using Registry Healer). But
f-secure wouldn't install.....

When I went looking around, I found that the Windows Security Centre (via
Control Panel) gave me a message that 'security centre has not started or
was stopped. Please restart...' etc etc

I ran spybot, Adaware Pro and an online virus scanner (via f-secure's
website) and although they found cookies etc, nothing sinister was reported.

Then I went to the config utility, and on the startup tab I found an entry
(ticked) called firewall_anti - which doesn't sound great. I unchecked it
and rebooted, same deal. So I went to the Windows folder, and found both a
firewall_anti exe file and a dll, which I deleted. RegHealer also showed a
Run entry for a dll with the same name, so I chose to have RegHealer delete
that entry.

Nothing has changed. I cannot install the security suite (it gets most of
the way through and then reports an eror and closes). The Windows security
centre is not starting when I boot the machine. (I do have a hardware
firewall built into my adsl router). The entry for firewall_anti is still
on the startup tab, although it is no longer checked.

Can anyone please tell me what's going on, and what I can do to repair it
please? Thanks



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