Re: Problems installing Norton I S 2005

From: dhanna (dhanna_at_discussions.microsoft.com)
Date: 06/01/05 

Date: Wed, 1 Jun 2005 10:16:02 -0700

Thanks for your inspirational post Malke. After reading it I persevered and
ended up looking at the Registry by link from Spybot scan. Found Symantec
folder that needed deleting(guessed). Deleting it did the trick, now I have
managed to install NIS and have managed get thru pains of configuring it.
Thanks for your help and pointers.

Regards, Dhanna 1.6.05

"Malke" wrote:

> dhanna wrote:
>
> > Malke,
> > I don't know which is more productive, forget protection and keep data
> > off computer archive or suffer pains of trying to set up defences.
> > I went to F-Prot site download F-Prot for trial. Saved it to disc,
> > then tried executing the fp-win-trial.exe, message came up, 'not a
> > valid WIN32 application'
> > This is after doing a couple of scans with Sysclean, removing 2 Virus
> > first time and 5 second time and THEN failing to install NIS2005 from
> > CD and trialware.
> > I must confess to Norton/Symantec not EVER working for me including
> > NIS2003. I suppose considering price of USD29 for 5 machines would be
> > worth trying if it won't be in vain.
> > Are there any settings that I might have which cause probs ?
> > Your advice please.
>
> Dhanna, you've got some real issues on the computer that have nothing to
> do with F-Prot, and may have nothing to do with NIS. It sounds to me
> like the computer is still infected with viruses and/or malware and/or
> some system files have been damaged because of the malware. There isn't
> any way for me to be more specific from a newsgroup posting.
>
> I can tell you that a properly secured Windows machine (i.e., with good
> av, firewall, and operating system-major applications patches) runs
> well and is not painful to maintain at all. I have lots of Windows
> machines here that are used heavily by myself and teenagers (which
> should tell you something about their surfing/downloading habits) and
> we don't have issues.
>
> You can try going through my malware removal steps systematically -
> including running HijackThis and posting your log to one of the
> suggested HJT fora (*not* here) - or take your machine to a computer
> professional (not your local equivalent of BigStoreUSA) and get it set
> up right. I strongly suggest the latter - not to hurt your feelings but
> because I think this will be the most efficient and practical course of
> action for you.
>
> Here is the link to the malware removal steps for your convenience:
> http://www.elephantboycomputers.com/page2.html#Removing_Malware
>
> Good luck,
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>

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