RE: WinXP Pro-SP2-Windows Update Hangs

From: Arlene24 (Arlene24_at_discussions.microsoft.com)
Date: 05/31/05


Date: Tue, 31 May 2005 04:37:11 -0700


"Adam Selene" wrote:

> I've been trying to rescue a laptop that was infested with spyware. Among
> the many behaviours this thing exhibits, I'm unable to perform a Windows
> Update.
>
> Launching Windows Update gets IE started and it hangs forever waiting to
> load "http://windowsupdate.microsoft.com" (according to the IE status bar).
>
> Account is local administrator, no domain involved, apparently no local
> policies configured.
>
> System is running Symantec Norton AntiVirus (9.0.0.338) and has a 2Wire
> 802.11b cardbus adapter with drivers & services.
>
> Does anybody have a clue here?
>
> -AS