WinXP Pro-SP2-Windows Update Hangs

From: Adam Selene (
Date: 05/25/05

Date: Wed, 25 May 2005 12:55:01 -0700

I've been trying to rescue a laptop that was infested with spyware. Among
the many behaviours this thing exhibits, I'm unable to perform a Windows

Launching Windows Update gets IE started and it hangs forever waiting to
load "" (according to the IE status bar).

Account is local administrator, no domain involved, apparently no local
policies configured.

System is running Symantec Norton AntiVirus ( and has a 2Wire
802.11b cardbus adapter with drivers & services.

Does anybody have a clue here?