Re: Log In Problem
From: Malke (notreally_at_invalid.com)
Date: 05/13/05
- Next message: Dustin: "RE: Log In Problem"
- Previous message: Doug Knox MS-MVP: "Re: Problem with Antispyware Beta1"
- In reply to: ice: "Log In Problem"
- Next in thread: Dustin: "RE: Log In Problem"
- Messages sorted by: [ date ] [ thread ] [ subject ] [ author ] [ attachment ]
Date: Thu, 12 May 2005 20:13:10 -0700
ice wrote:
> I try to get to a specific page and when linked to get there it says
> the
> password or login is incorrect. SO I enter the password, and again it
> doesnt' work, the third attempt it finally recognizes the password and
> takes
> me to some place I hadn't initially intended on going. I've noticed
> the
> log-in looks different. O, and also, it always says there are
> insecure items and I must answer yes/no everytime. Please help
You don't give a lot of details, but it sounds like you have hijacking
malware on your system. You should do some cleanup. Here are general
malware removal steps. You can find all the necessary web links, as
well as the Steps themselves, on my website here:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
First delete all Temporary and Temporary Internet Files. For IE's
Temporary Files, go to Control Panel>Internet Options>General tab.
You'll see where you can delete cookies and files. For Firefox, clear
its cache by going to Tools>Options>Privacy>Cache> Clear. For Windows
Temporary files, Start>Run cleanmgr [enter] and then:
1) Scan in Safe Mode with current version (not earlier than 2004)
antivirus using updated definitions.
Before you remove malware, get LSPFix or WinSockFix for XP - see links
below.
2) Remove spyware with Spybot Search & Destroy and Ad-aware. These
programs are free, so use them both since they complement each other.
There is a new version of CWShredder from Intermute. I would not
install the other Intermute programs, however. Alternately, there are
CoolWebSearch malware removal steps at SilentRunners.
Be sure to update these programs before running, and it is a good idea
to do virus/spyware scans in Safe Mode. Make sure you are able to see
all hidden files and extensions (View tab in Folder Options).
If the malware remains even after you used Ad-aware and Spybot, you can
scan with HijackThis. HijackThis is an excellent tool to discover and
disable hijackers, but it requires expert skill. See below for
HijackThis links, including sites where you can post your HJT logs. A
combination of HijackThis and About:Buster works well in removing the
About:Blank homepage hijacker. Again, this is an expert tool and
novices should get help with it.
3) If you are running Windows ME or XP, you should disable/enable System
Restore after the system is clean because malware will be in the
Restore Points. With ME, you must disable System Restore completely.
With XP, you can delete all but the most recent (presumably clean)
System Restore point from the More Options section of Disk Cleanup
(Run>cleanmgr).
4) Make sure you've visited Windows Update and applied all security
patches. Do not install driver updates from Windows Update.
5) Run a firewall.
Malke
-- MS-MVP Windows User/Shell Elephant Boy Computers www.elephantboycomputers.com "Don't Panic"
- Next message: Dustin: "RE: Log In Problem"
- Previous message: Doug Knox MS-MVP: "Re: Problem with Antispyware Beta1"
- In reply to: ice: "Log In Problem"
- Next in thread: Dustin: "RE: Log In Problem"
- Messages sorted by: [ date ] [ thread ] [ subject ] [ author ] [ attachment ]
Relevant Pages
|
