Re: Product Key Problem
From: Bareill (bareill_at_yahoo.co.uk)
Date: 04/25/05
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Date: Sun, 24 Apr 2005 22:38:18 GMT
"Shenan Stanley" <newshelper@gmail.com> wrote in message
news:%23DWlMxRSFHA.3096@TK2MSFTNGP12.phx.gbl...
> Bareill wrote:
>> I had to reinstall Windows XP Home Edition on my cousins
>> (Dell) pc. When I tried to reinstall I was getting the error mesage
>> file pci.sys corrupted, so I used my own (Medion) legit XP disk. Her
>> disk had a large circular score on it.The disk is named
>> Reinstallation CD. After getting everything downloaded and updated I
>> went to to reactivate Windows XP. I entered the
>> Product Key number which is on the side of her tower. I'm now getting
>> the message that this is the wrong number. I was always under the
>> impression that any XP disk would do as long as you have the proper
>> Product Key. Can anyone enlighten me on this.
>
> Incorrect. Her CD is an OEM CD and has special drivers for the DELL and
> likely other applications that are specific to that PC.
> If you had another OEM CD, that MIGHT work - but there is a possibility it
> might not.
>
> --
> <- Shenan ->
> --
> The information is provided "as is", it is suggested you research for
> yourself before you take any advice - you are the one ultimately
> responsible for your actions/problems/solutions. Know what you are
> getting into before you jump in with both feet.
Thank you for the insight Shenan. I ran Belarc
http://www.belarc.com/free_download.html and it has the same key number on
it. So I guess the only thing I can do is to get in touch with Dell to see
if she can purchase a replacement disc.
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