RE: Integrate KB885250 Problems

From: Rebecca Chen [MSFT] (v-rebc_at_online.microsoft.com)
Date: 04/13/05


Date: Wed, 13 Apr 2005 04:48:57 GMT

Hello,

I would like to confirm my understand that you have encounter the error "An
error occurred while attempting to integrate this software update " when
you integrate KB885250 in to SP2 installation point. Please correct me if I
am off base.

I understand this may be an urgent issue on your side. Please know that
registered Technet subscribers have priority to receive responses from
Microsoft Support Professionals in the Technet newsgroups. By using your
registered email address, you are guaranteed a response, and will receive a
response more quickly.

Based on my research, this issue can occur because some files are
duplicated in the updates and the version is the same. I have reported this
issue to our Windows Update team for their immediate attention. For
example, Windows Update 885250 cannot be integrated to a folder after
Windows Update 885835 is integrated to that folder.

Taking the 885250 and 885835 as an example, I would like to suggest you
either integrate 885835 and the other updates before 885835, or please use
the following method to workaround this issue:

1. Download 885250 again from the following link to the hard drive.

http://www.microsoft.com/downloads/thankyou.aspx?FamilyID=6df9b2d9-b86e-4924
-b677-978ec6b81b54&displaylang=en

2. Use the /X switch to extract the files to a folder.

3. You will see several folders in this folder:

sp1qfe
sp2gdr
sp2qfe
update

Please copy the sys file in SP2QFE along with the spcustom.dll file in the
update folder, and the file spmsg.dll to the i386 folder that contains the
integrated files.

After copying these 3 files to the i386 folder, the update 885250 has been
integrated to the folder.

I have found the following third-party article has discussed this issue and
list the link for your reference:
<http://www.msfn.org/board/lofiversion/index.php/t38820.html>

This response contains a reference to a third party World Wide Web site.
Microsoft can make no representation concerning the content of these sites.
Microsoft is providing this information only as a convenience to you: this
is to inform you that Microsoft has not tested any software or information
found on these sites and therefore cannot make any representations
regarding the quality, safety, or suitability of any software or
information found there. There are inherent dangers in the use of any
software found on the Internet, and Microsoft cautions you to make sure
that you completely understand the risk before retrieving any software on
the Internet.

Please let me know the results at your earliest convenience. If anything
above is unclear, please don't hesitate to let me know and I will be glad
to be assistance.

Best regards,

Rebecca Chen

MCSE2000 MCDBA CCNA

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security

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