Reporting Hackers
From: drive55 (drive55_at_discussions.microsoft.com)
Date: 03/25/05
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Date: Thu, 24 Mar 2005 17:01:02 -0800
WinXPHome/SP2 (NIS/NAV 2004) - A few days ago, in a span of a little over
forty-eight hours, there were seventeen attempts to place a Trojan Horse on
my computer. The attacks all came from the same IP address (Charter
Communications, St. Louis area). Since Charter is my ISP, they will
investigate possible abuse from a customer in the same system. I filled out
two abuse report forms with the relevant information - log excerpts, etc.
Today I received an e-mail from Charter stating that my computer may be
infected with a virus and that service may be suspended if the situation
persists. Their recommendation is to apply their 3 Steps to Internet Security
(which I already do) and to download their High-Speed Security Suite (which
I'm not going to do). I'm contacting my ISP in the morning; but in the
meantime, has anyone had a similar experience ? I think the whole episode is
ridiculous, especially since I have automatic updates and run LiveUpdate
Express and a virus scan daily. Also, can an ISP even determine if my
computer's infected or is this a result of my reporting an obvious abuse ?
Sorry for the long post.
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