RE: Column: Preventing Lockups in XP SP2

From: Aimiel (Aimiel_at_discussions.microsoft.com)
Date: 02/22/05 

Date: Tue, 22 Feb 2005 10:39:04 -0800

"Chris Norred [MSFT]" wrote:
> Ask questions or post comments about the article in this thread.
>
> --
> Chris Norred
> Tech Editor
>

Chris,

Is it possible to use Roxio GoBack 4.00 (purchased as a unit of Norton
Systemworks Premiere 2005) without it causing problems with XP SP2? I had the
System Restore turned off before installing it, and didn't have a problem
with it until I installed SP2. After installing it, I get the dreaded blue
screen after sending or receiving any fax. I couldn't find any help or
documentation on Microsoft's Knowledge Base, or on Symantec's.

I disabled GoBack, and still had the problem. I have removed GoBack, and can
now send and receive faxes without crashing. This is the first conflict
(actually first long-running problem) that I have had on Windows XP since I
bought my computer. XP has been very reliable and Microsoft's Knowledge Base
has helped me with many of my minor problems, up until this one.

Thanks.

Aimiel

Relevant Pages

  • Re: Norton Go-Back Question
    ... I know some have expressed concern about GoBack. ... But installing new ... > If I buy a backup hard drive, I might experiment with Go-Back just to see ... Norton has a bad reputaion for bloated ...
    (microsoft.public.windowsxp.help_and_support)
  • Re: second hard drive not assigned
    ... Installing often turns out to be a pain, ... >>>I have now discovered from another forum that a programme called GOBACK ...
    (microsoft.public.windowsxp.general)
  • Re: SP2 Installation & GoBack
    ... According to Symantec, installing Service Pack 2 ... like GoBack because it can reset my driveto a point in time before SP2 ...
    (microsoft.public.windowsxp.configuration_manage)
  • Re: GoBack
    ... There is a risk to installing GoBack. ... Microsoft MVP Windows Shell/User ...
    (microsoft.public.windowsxp.general)
  • Re: No drive letter for 2nd hard drive
    ... I had installed Norton System Works including GoBack when I installed my new D drive. ... After reading Microsoft Knowledge Base article 330140 titled Hard disk does not appear in My Computer or in Windows Explorer, ... All I had to do was reinstall GoBack and my disk appeared! ...
    (microsoft.public.windowsxp.general)