RE: Can't Unlock Machine
From: Spur (Spur_at_discussions.microsoft.com)
Date: 02/16/05
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Date: Wed, 16 Feb 2005 13:41:07 -0800
Do you use any kind of remote control software?
"Joe" wrote:
> the user can not type any character or even reboot. The administrator has to
> reboot the machine. The keyboard works. Will try turning off power
> management and see if that works.
> Tks
>
>
> "steve" wrote:
>
> > When you say it does not allow you to type anything in the boxes, does this
> > mean when type no characters appear on screen ? have you tried rebooting ?
> > does the keyboard work ? turn off power management, maybe hard disk is timing
> > out...
> >
> > Steve
> >
> > "Joe" wrote:
> >
> > > Can anyone help me on this?
> > >
> > > "Joe" wrote:
> > >
> > > > We have a user that will lock her computer and then is unable to unlock it.
> > > > She used Ctl-Alt-Delete to get the login screen, it popped up, but will not
> > > > allowed her to type anything in the boxes (user name or password). Any help
> > > > would be appreciated.
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