Re: OE. My own E-mail Address keeps going into BLOCKED List.
From: Malke (noreply_at_invalid.com)
Date: 01/31/05
- Next message: Carey Frisch [MVP]: "Re: Format of Product Key Disiplayed after New Retail XP SP2 Install"
- Previous message: skypen: "how to admin xpsp2 machines using gpo?"
- In reply to: Bebb: "Re: OE. My own E-mail Address keeps going into BLOCKED List."
- Messages sorted by: [ date ] [ thread ] [ subject ] [ author ] [ attachment ]
Date: Mon, 31 Jan 2005 05:59:37 -0800
Bebb wrote:
> Thank you so much for your help Carey, but the newgroup's URL you gave
> does
> not work. I tried to make the Search find anything concerning the url
> you
> gave me and all came out with No Support. So I just copy/pasted this
> letter
> into the OE6 Newsgroup. Hopefully they will be able to help me. By
> the way, my E-mail address came up again into the Blocked List even
> though I did not
> restart my PC. This is bad! Again, Thanks for your time. Sincerely,
> Bebianne
>>
>> "Bebb" wrote:
>>
>> | Hello Support Person, Somehow my own E-mail address keep going into
>> | the Blocked List, I keep "Removing" it from the Blocked List, the
>> | next day it's still there.
snip original post because it is impossible to read
Bebianne - First, this is not Microsoft support. This is a newsgroup
populated by volunteers who do not work for Microsoft. Sometimes
Microsoft employees will post here, but that is on their own time and
not as official representatives of the company.
Second, you need to think about how you are presenting your problem. You
need to make it easy for people to help you. I've looked over your
stream-of-consciousness post several times and each time my eyes glazed
over. Of course you are upset and that is understandable, but no one
reading your post can see your machine and you have to make the effort
to explain clearly and concisely about your system, the problem, and
what you've done to troubleshoot. Don't write a novel. Here are links
to help you make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html
Now, after you've gone there, take a deep cleansing breath and come back
and post the problem. If you should take it to a different group, we'll
tell you. In the meantime, do the normal first line of troubleshooting
by scanning for malware:
Start by scanning in Safe Mode with your current version antivirus (not
earlier than 2003) making sure it is using updated definitions. If you
do not have a full-featured av installed, scan with TrendMicro's
Sysclean as follows:
TrendMicro's Sysclean is an extensive antivirus tool which has the
advantage of not needing to be installed. It requires two parts - the
scanning engine and the virus pattern files.
1. Create a new folder on your Desktop or the C: drive named something
useful like "Sysclean".
2. Go here and download the two parts of the program to that folder:
http://www.trendmicro.com/download/dcs.asp - Sysclean
http://www.trendmicro.com/download/pattern.asp - virus pattern files
The pattern files will be zipped - extract them with your unzipper (like
WinZip) or if you have XP, you can just open the folder. You need to
put the extracted files in the Sysclean folder you made.
3. Restart your computer in Safe Mode. Get into Safe Mode by repeatedly
tapping the F8 key as the computer is starting up to get to the proper
menu.
4. Go to the Sysclean folder you made and double-click on sysclean.com.
Start the scan. After the scan is finished, look at the log. You may
need to make a note of where any viruses were found if they were not
able to be removed so you can manually delete them.
After you've scanned with Sysclean, you will be able to install a
full-featured av, update its definitions, and do a full scan in Safe
Mode.
If all this seems overwhelming - and it's perfectly all right to admit
that - take the machine to a good local computer repair shop (not a
BestBuy or CompUSA type of store) and have them sort it out for you.
Malke
-- MS MVP - Windows Shell/User Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!"
- Next message: Carey Frisch [MVP]: "Re: Format of Product Key Disiplayed after New Retail XP SP2 Install"
- Previous message: skypen: "how to admin xpsp2 machines using gpo?"
- In reply to: Bebb: "Re: OE. My own E-mail Address keeps going into BLOCKED List."
- Messages sorted by: [ date ] [ thread ] [ subject ] [ author ] [ attachment ]
Relevant Pages
|
|
