Re: Anti-virus/memory problem

From: yo (yo_at_discussions.microsoft.com)
Date: 01/17/05 

Date: Mon, 17 Jan 2005 08:51:06 -0800

I did what you suggested but am still experiencing the same problem. This
morning, i was actually surfing the internet when it happened. some strange
window appeared in the lower right hand corner of internet explorer and i got
an error for iexplore.exe. After that, everything started to fail. I
couldn't get into my control panel and norton antivirus closed itself.
that's when i restarted my computer. pLease help if you can. Thanks!

"David H. Lipman" wrote:

> 1) Download the following three items...
>
> McAfee Stinger
> http://vil.nai.com/vil/stinger/
>
> Trend Sysclean Package
> http://www.trendmicro.com/download/dcs.asp
>
> Latest Trend signature files.
> http://www.trendmicro.com/download/pattern.asp
>
> Create a directory.
> On drive "C:\"
> (e.g., "c:\New Folder")
> or the desktop
> (e.g., "C:\Documents and Settings\lipman\Desktop\New Folder")
>
> Download SYSCLEAN.COM and place it in that directory.
> Download the Trend Pattern File by obtaining the ZIP file.
> For example; lpt345.zip
>
> Extract the contents of the ZIP file and place the contents in the same directory as
> SYSCLEAN.COM.
>
> 2) Disable System Restore
> http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm
> 3) Reboot your PC into Safe Mode and shutdown as many applications as possible
> 4) Using both the Trend Sysclean utility and Stinger, perform a Full Scan of your
> platform and clean/delete any infectors found
> 5) Restart your PC and perform a "final" Full Scan of your platform using both.
> 6) Re-enable System Restore and re-apply any System Restore preferences,
> (e.g. HD space to use suggested 400 ~ 600MB),
> 7) Reboot your PC.
> 8) Create a new Restore point
>
>
> * * * Please report back your results * * *
>
> --
> Dave
> http://www.claymania.com/removal-trojan-adware.html
>
>
>
>
> "yo" <yo@discussions.microsoft.com> wrote in message
> news:B2092401-90C3-4292-AD7E-CF3CC3F57363@microsoft.com...
> | I've been having some problem with my computer, and i was wondering if anyone
> | experienced the same problems and what they did to fix them.
> |
> | When my computer is on for a few hours, it becomes unfunctionable, but
> | doesn't crash. Norton Anti-virus closes itself, and under the start menu,
> | All Programs is <empty>, When I try to open the control panel, my computer,
> | or task manager, I get an error that says I don't have enough memory to do
> | it. Also, when I shut down my computer, it doesn't have the usual shut down
> | menu, but it does look like an earlier version of Windows' shut down menu
> | with the drop down box.
> |
> | I've tried running adaware, spybot search and destroy and full system scan
> | on norton antivirus. I found some spyware and removed it, but i'm still
> | having the problem. Can anyone help? Thanks!
> |
> | I am running Windows XP Professional.
>
>
>

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