Re: access is denied

From: Jupiter Jones [MVP] (jones_jupiter_at_hotnomail.com)
Date: 01/07/05


Date: Thu, 6 Jan 2005 20:10:30 -0700

Tom;
Run anti virus in Safe Mode:
Reboot tapping F8 each second.
Select Safe Mode at the menu.

-- 
Jupiter Jones  [MVP]
http://www3.telus.net/dandemar/
"Tom" <Tom@discussions.microsoft.com> wrote in message 
news:10A87188-B58D-4866-8102-EA80F49CF8FC@microsoft.com...
> OS: WinXP Pro  SP2
> My PC got a virus Downloader.Trojan, couldn't delete it via Norton
> (updated), path is: C:\Windows\System32\04egd.dll. I tried to delete it 
> using
> command promt, but got an message "access is denied". How I can delete it?
> Please, instruct me as much as in details, I'm not really good using 
> command
> promt. 


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