Re: Still cannot stop Windows "Notebook" from vanishing ... HELP!!

From: Malke (malke_at_nospoonnotreally.com)
Date: 12/23/04 

Date: Wed, 22 Dec 2004 16:59:02 -0800

Michael wrote:

> Hi again; thanks much for the helpful recommendations.
>
> I went ahead and did all those steps in Safe Mode (sfc /scannow;
> search and destroy with updated info using Spybot; Ad-aware's full
> system scan, which I then direct to remove and quarantine; I've also
> done the immunization step; I've checked Windows update-nothing
> presently for me; and my Norton updates are present.
>
> Oh, I've also done the Run>cleanmgr system restore step you mentioned.
>
> About the only thing I haven't done is give the system a flu-shot.
>
> I'm still experiencing the vanishing Notepad thing, not to mention
> incessant pop-up stuff.
>
> Might all of my steps simply be inadequate, and hence, I must use
> something else?
> I haven't begun to look at the "Hijack" tool you aluded to.
>
> Do I need new hardware possibly?
>
> I guess I'm looking at that extensive list of links you furnished, and
> geez, sure looks bewildering ...

OK, if it all looks bewildering, that's a good hint to take the machine
to a local computer professional - not a BestBuy or CompUSA type of
store - because there's *something* running on your machine that is
interfering with its proper operation. If it were hardware, you'd have
more than just Notepad disappearing. If you still want to fight the
good fight yourself, here are two suggestions:

1. Run HijackThis and post your logs in one of these forums (and please
read the HJT tutorial first - this is an expert tool).

http://www.aumha.org/a/hjttutor.htm - HijackThis tutorial by Jim
Eshelman
http://spywarewarrior.com/viewforum.php?f=5 - Spyware Warrior HijackThis
forum
http://www.wilderssecurity.com/
http://forums.tomcoyote.org/
http://www.spywareinfo.com/forums/

If you want to reassure yourself about the hardware, then do these two
tests:

1. Test the RAM with Memtest86+ from www.memtest.org. Create either a
bootable floppy or bootable cd and boot with it. The test will run
immediately. Allow it to run for a while - at least an hour - unless
you get errors immediately. If you get errors, replace the RAM.

2. Test the hard drive with a diagnostic utility downloaded from the
drive mftr.'s website. Usually you make a bootable floppy and boot with
it. Run a thorough test.

Malke 

-- 
MS MVP - Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"

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