RE: Failed boot after automatic update

From: steve (steve_at_discussions.microsoft.com)
Date: 12/20/04


Date: Mon, 20 Dec 2004 10:23:10 -0800

I had a problem last week with autoupdates like yours, i had 5 machines that
could not be accessed by user or admin, even locally !! I booted to "last
good known" and removed the updates from comtrol panel, fixed all problems.
do not have much faith now in autoupdates however !!

Steve

"SAG Admin" wrote:

> I have had 2 clients report that their computers will not boot after the
> latest Window XP updates were installed last week. (Both PCs already had
> service pack 2 installed.)
>
> The first PC reported that it was unable to load the OS after reboot. I
> attempted to fix the error using the restore console. Check drive would only
> get through about 30% and report that there were unrecoverable errors. On
> further investigation through console I discovered that the MBR had been
> corrupted. Attempting to fix the MBR had no effect. After about the 5th
> reboot the BIOS would not recognize that a hard drive was even installed. (I
> believe the drive has been damaged beyond repair.)
>
> The second PC goes through the normal boot sequence and just hangs with a
> black screen. When the PC rebooted the first time it reported that a windows
> DLL file was not compatible.
>
> I have since heard that several other people have been experiencing problems
> with their PC after this latest pack of updates were installed last week.
> (Perhaps Microsoft should look into what is causing this problem on some PCs
> and not others.)
>
> Anyone have any ideas as to what is going on here? Or better yet, how to fix
> it?



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