Re: Outlook PSTs Do Not Open in XP

From: Lanwench [MVP - Exchange] (lanwench_at_heybuddy.donotsendme.unsolicitedmail.atyahoo.com)
Date: 11/23/04 

Date: Tue, 23 Nov 2004 15:05:12 -0500

wexmary wrote:
> Dear LAN:
>
> I did mention the 297019 to several people. Some were unaware,
> others said, "we have never had problems", others have said, "you are
> preaching to the choir". Fear not, my *** is covered in this one :).

Hope so. :)
>
> That said, I use the word "convert" carefully. The file can be read
> in a 2000 Pro PC with Outlook 2003 but not in an XP PC (the user's)
> with Outlook 2003. It is my job to figure out a way to make it
> readable.

I can't think of any reason this shouldn't work by default. Where exactly is
the file located, and what permissions does this user have on it? I think
you're running into permissions issues, nothing to do with the workstation
per se, or with Outlook. Are you on a domain? Does this computer belong to
the domain?
>
> I use convert because if I had another type of file, say DOC, that
> ran in one version of Windows and not another, one of my fixes would
> be to convert the file to RTF and then try it on the XP PC.
>
> I agree I should be able to open it in Outlook 2003, but not with XP
> as my OS.
>
> I posted this in an Outlook newsgroup, they mentioned similar points.
> The reason I bring it to the XP group is that when I test it, my
> variable is the OS. The file is good accord to the Outlook
> 2003/2000Pro configuration but not in the Outlook 2003/XP
> configuration. I have eliminated all the other variables.
>
> What is Scanpst and where is it found?

Search for scanpst.exe - but I don't think you need this, I think it's a
permissions issue.
>
> Thanks
>
> "Lanwench [MVP - Exchange]" wrote:
>
>> wexmary wrote:
>>> I am a LAN Admin in a large governmental agency.
>>>
>>> Recently we replaced a whole bunch of PCs running either NT or
>>> 2000Pro with XP and Outlook 2002 or 2003.
>>>
>>> The users were using Outlook 2000 and had PSTs that were kept on
>>> network drives.
>>>
>>> I know of the MSKB articles that advise against PSTs on a LAN or WAN
>>> link. I also have to take orders and keep my job.
>>
>> OK - well, get something in writing that shows you've advised them
>> not to do this. It's not just that it's unadvisable - MS officially
>> does not support it, and aside from performance problems, you will
>> probably run into data corruption and loss.
>> http://support.microsoft.com/?id=297019
>>
>>
>>>
>>> In any case, when I rebuild the Outlook profile on these PSTs, I try
>>> to attach to these PSTs via File, Open, outlook Data File. I see
>>> the PST but cannot open it, I get a "you do not have rights to
>>> this." message. I have tried putting the PST on a local hard
>>> drive, a networked one and a flash drive, same message.
>>>
>>> I suspect it is XP, here is why. I have 2000Pro with 2002 Outllok,
>>> another with 2003 Outlook. I have no problem opening the PST, even
>>> on a network drive.
>>>
>>> What does XP have against these PSTs. And if it really hates them,
>>> how can I convert the PSTs and save the data and make it available
>>> to my users?
>>
>> Don't know what you mean by convert. You can't open a
>> new/unicode-format (2003) PST file in an older version, but you can
>> open any PST file with OL2003, and you can open non-unicode format
>> PST files in any other version of Outlook.
>> Did you try posting in an Outlook newsgroup?
>> Did you try running scanpst.exe against the file after making a
>> backup copy?

Relevant Pages

  • Re: Adding users to exchange 2003 mapi outlook calendar permissions remotely
    ... what is the reason for this access. ... Find the reason for the calendar access. ... With a shared calendar maintained via Outlook, ... mail box permissions and calandar permissions on each users mail box to ...
    (microsoft.public.windows.server.sbs)
  • Re: Share Permissions
    ... I setup Outlook with that ... The Exchange permissions are identical to mine. ... have another machine with someone's elses account who does not have admin ...
    (microsoft.public.windows.server.sbs)
  • Re: password not being saves
    ... > 1) Back Up The Registry ... > System Provider and select Permissions ... > Click the plus sign next to Protected Storage System ... > 4) Reenter Password in Outlook Express or Outlook ...
    (microsoft.public.outlook)
  • Re: Error "The information store could not be opened." when openin
    ... Server without missing rights. ... I did grant additional permissions to %windir% as suggested in one of the ... account. ... OutlookSpy - Outlook, CDO ...
    (microsoft.public.win32.programmer.messaging)
  • Re: Setting permissions on Outlook mailboxes
    ... Sue Mosher, Outlook MVP ... >> You still have containers without AD. ... Specifically, in the Exchange Administrator program, look under: ... >> Permissions on the Site container and the Server Recipients container will be inherited by all mailboxes. ...
    (microsoft.public.outlook.installation)