Re: Unable to install new software
From: Juan (soyquiensoy_at_terra.com)
Date: 11/20/04
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Date: Fri, 19 Nov 2004 21:42:03 -0800
Saita: In Home edition, simple file sharing is disabled
when you logon in Safe Mode.
A description of the Safe Mode Boot Options in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;315222
Also; in Control Panel\Management tools\Services, see if the Windows
Installer service (MSIServer) is enabled and set to manual start.
Also; To see the All Users\Documents folder directory using the
Explorer, (it could be a hidden folder) logon in safe mode and go to
Tools\Folder Options\View\and select Show all hidden files and folders,
then see in Security if System has full privileges to that particular
folder,
and if so, now look in Advanced Options\Permissions\Modify and see
if privileges are full for System and Administrators, also read the
Knowledge Base articles on How to properly take Ownership of Files
and Folders and on How to Apply Permissions to Files and Folders.
You mentioned you "tried to take Ownership"... does this mean
you were not successfull? if affirmative, pay particular attention to this
part and do read the right way to achieve this.
How to take Ownership of Files and Folders in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308421
How to set, view, change, or remove file and folder permissions in Windows
XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308418
Also read KB article 308419 on How to set, view change or remove
special permissions to files and folders... the link is at the bottom of
this page.
With full permissions to system and administrative accounts and the
Installer Service running you should be able to install any program...
if this is not posible, it's likely there's a parasite or virus in your
system
therefore install the programs iv'e mentioned before update
them and scan in safe mode... also update your antivirus if you have
not done so lately. Some parasites are very dificult to detect, so do
all you can to be completely sure no bug or hijacker has taken over
your computer.
Hope this helps
-------------Original Message----------
"saita" <saita@bellsouth.net> escribió en el mensaje
news:%23YolBHrzEHA.3336@TK2MSFTNGP11.phx.gbl...
> Juan,
> unfortunately it doesn't work.
> I have XP home edition. There is no "Use simple file
> sharing (recommended)." option in the Explorer\Tools\Folder Options\View\.
> Sharing and security tab do present.
> All users including Administrator and System have full privileges.
>
>
> "Juan" <soyquiensoy@terra.com> wrote in message
> news:O0Svb8hzEHA.824@TK2MSFTNGP11.phx.gbl...
> > This error occurrs because System does not have sufficient
> > privileges due to some change in security permissions.
> >
> > Try modifying System's priviliges in the folder properties\security\
> > give system full or total control. (It's best if you apply permissions
> > in the C:\Properties)
> > To have the security tab become present:
> > In Explorer\Tools\Folder Options\View\uncheck "Use simple file
> > sharing (recommended).
> >
> > If this won't do, and even if it does, scan your system for spyware
> > that could have changed your permissions. Scan is safe mode
> > if the first scan doesn't find spyware.
> >
> >
> > Spybot Search and Destroy (free)
> > http://www.safer-networking.org/en/download/index.html
> >
> > CoolWWWSearch SmartKiller MiniRemoval (free)
> > http://www.spychecker.com/program/miniremovalcw.html
> > removes CoolWebSearch hijackers.
> >
> > SpywareBlaster (free)
> > http://www.javacoolsoftware.com/spywareblaster.html
> >
> > CWShredder 2.0 (free)
> > http://www.intermute.com/spysubtract/cwshredder_download.html
> >
> > A description of the Safe Mode Boot Options in Windows XP
> >
http://support.microsoft.com/default.aspx?scid=kb;en-us;315222&Product=winxp
> >
> > Just in case your problem is a virus, run online scans in the following
> > websites.
> > http://www.pandasoftware.es/activescan/es/activescan_principal.htm
> > http://housecall.trendmicro.com/
> >
> >
> >
> > --------------Original Message-------------
> > "saita" <saita@bellsouth.net> escribió en el mensaje
> > news:OTlyPPfzEHA.3656@TK2MSFTNGP09.phx.gbl...
> >> System won't let me install new software.
> >> "The message I got:
> >> "Error 1303. Installer has insufficient privileges to access this
> > directory
> >> C:\Documents and Settings\All Users\Documents\. Log on as
administrator."
> >>
> >> More of that I can't see that directory using Explorer. But do see it
> > using
> >> command prompt.
> >> I do have administrator privileges.
> >> I tried using Safe Mode to logon as administrator and I have
> >> administration rights to write to all directories.
> >> I also tried to change Ownership. Nothing helps.
> >> Any ideas?
> >> Thanks
> >>
> >>
> >
> >
>
>
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